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Summary The webinar began with a comprehensive overview of telemarketing compliance trends at the federal level. TCPA lawsuits have declined notably since the Supreme Court’s narrowing of the “autodialer” definition, but litigation remains active, especially regarding improper consent practices. The FTC’s Do Not Call Data… Continue Reading

Webinars

Tags: 2023, compliancepoint, direct, environment, marketing, possiblenow, regulatory, webinar

April 25, 2023

Evaluating Florida’s Mini-TCPA

Summary Just when companies thought they were done dealing with the onslaught of lawsuits filed under the TCPA, the Florida legislature has unanimously passed CS/SB 1120. This bill updates the Florida Consumer Protection Law and the Florida Telemarketing Act and creates what is basically another… Continue Reading

Webinars

Tags: floridas mini-tcpa, possiblenow, webinar

May 27, 2022

ROI of Zero Party Data: Building Customer Trust – Forrester Research

Summary: The Evolving Data Landscape and Rise of Zero-Party Data The webinar opens with an overview of the current privacy and personalization climate, highlighting the collapse of third-party cookies, increasing privacy regulations, and declining consumer trust. Stephanie Liu, a privacy analyst from Forrester, emphasizes that… Continue Reading

Webinars

Tags: customer trust, ROI, trust, webinar

Consent Requirements for Medicare/Medicaid Sector

Summary The new CMS regulations introduce stricter compliance requirements for healthcare providers, focusing on improved patient care, transparency, and data security. Key changes include enhanced reporting standards, stricter penalties for non-compliance, and updated reimbursement models that prioritize value-based care. Providers must also implement advanced electronic… Continue Reading

Webinars

Tags: call labeling, Consent, consent requirements, cookies, medicaid, medicare, medicare and medicaid, webinar

May 16, 2024

The Demise of 3rd Party Cookies: What Marketers Should Do Now!

Summary: Safari and Firefox browsers no longer support the use of 3rd party cookies and Google will phase out tracking cookies in 2023. Additionally, Apple and Facebook now allow users to choose whether to let companies trackthem. These changes and the growing demand for… Continue Reading

Webinars

Tags: call blocking, call labeling, cookies, third party cookies, webinar

December 16, 2021

Call Blocking & Labeling | PossibleNOW Webinar with Numeracle

Summary The rise of call blocking and labeling technologies, spurred by industry and regulatory efforts to combat illegal robocalls, has inadvertently impacted legal businesses. Calls from legitimate companies are sometimes misclassified as “Scam,” “Spam,” or “Fraud,” leading to declining contact rates, degraded customer experiences, and… Continue Reading

Webinars

Tags: call blocking & labeling, call labeling, nemeracle, webinar

November 3, 2021

CX Innovation – Execute Consent and Preference Management at Scale

Summary The webinar on CX innovation and consent and preference management highlights the growing need for businesses to build customer trust while complying with expanding privacy regulations. Key strategies include understanding customer preferences, aligning internal objectives, assessing competition, and developing a structured roadmap. Companies must… Continue Reading

Webinars

Tags: Consent, consent management, customer experience, eric tejeda, Jeff Jarvis, tom fricano

September 7, 2021

Transforming Trust to Drive Deep CX in These New Times

Webinars

Tags: autodialer, compliancepoint, Consent, FCC, opt-outs, pitfalls, TCPA, telemarketer

August 3, 2020

What Gets You Into TCPA Hot Water

Summary The Telephone Consumer Protection Act (TCPA) has numerous components, but there are a few in particular that you should be most concerned about in today’s litigious environment. Join us as we walk through the areas of the TCPA that commonly get companies in trouble…. Continue Reading