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Page 25 of 43

A Beginner’s Guide to TCPA


“TCPA risk usually comes from assumptions, not intent. Define the conditions you rely on, make opt-out easy, and keep records that show you honored consumer choices and opt-outs across every system.” – Scott Frey, President & CEO, PossibleNOW TCPA

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The Future of Zero-Party Data Collection


Forrester Research, a leading voice in marketing and customer experience technology, declared that “enterprise preference management builds customers’ trust by providing customers with meaningful marketing choices and some control over how a brand communicates with them.” With the emergence of global privacy regulations like GDPR… Continue Reading

Two data analysts Working on data analysis dashboard for business strategy

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March 10, 2022




Consent & Preference Collection Best Practices


Defining Consent and Preference Data and the Collection Process Customer preference and consent data falls under the term “zero-party data,” which is defined as any personal insights, preferences, and profile data that a customer proactively and deliberately shares with a brand. Zero-party data like consent… Continue Reading

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January 26, 2022


Enterprise leaders reveal their approach to zero-party data


As multi-channel marketing and personalization matures in an environment of increased regulation and consumer awareness regarding privacy and use of customer data, PossibleNOW commissioned a study to better understand how companies approach the implementation of systems, expertise, and policies to support the collection and maintenance… Continue Reading

Businessman advisor, two business people talking, planning analyze investment and marketing on tablet in office.

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January 20, 2022


The Current Status of CASL


“CASL compliance hinges on clear consent, purpose, and proof. Centralize consent records, automate opt-out suppression, and maintain documentation that supports how decisions are made.” – Ron Patrick, SVP, Product, PossibleNOW

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October 9, 2020


Florida Telemarketing Rules and Compliance Guide


“The real outcome of telemarketing compliance is trust at scale. Brands win when they can prove respect for customer opt-outs even as outreach volume increases.” – Scott Frey, President & CEO, PossibleNOW

Florida Telemarketing Rules and compliance guide

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July 26, 2021


Page 25 of 43

What Our Customers Say

We could go on forever about the benefits of preference management, but sometimes it’s better to let our customers do the talking.

Listen to their challenges and solutions — and get inspired!

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