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Consulting Services Team

Our Professional & Consulting Services Team


  • Jeff Jarvis - VicePresident, PPO

    Jeff Jarvis, Senior Vice President, Strategic Consulting

    Jeff brings to PossibleNOW an extensive background in domestic and international business environments. He has helped companies drive business growth, develop high-performance sales and service organizations and implement process best practices. Jeff has held executive positions with FreebeePay, Agentek, SupportSoft, and CoreNetworks and management positions with Mosaix, Sequent Computer and IBM.

  • Thomas Fricano

    Tom Fricano, Managing Consultant, Strategic Consulting

    With more than 25 years of experience, Tom assists clients with customer experience, preference management and consent initiatives through advisory and strategic consulting, technology expertise and project to product to implementation roadmaps. Thomas has a blend of experience that allows him to strategically and tactically apply organizational and technology skills in a manner that builds trust with key stake holders across client engagements. His expertise spans multiple industry sectors and business initiatives including customer engagement, regulatory compliance, email marketing and automation platforms, eCommerce, back-end systems integration, managed services and hosting, product rollouts, ongoing measurement and data governance. With responsibilities ranging from engagement management, hands-on engineer to analyst to senior level architect, Tom is a trusted advisor helping clients enjoy a rare level of success in solution delivery and advancing their business.

    Client highlights include enterprise, national and global engagements for IBM, KPMG, Whirlpool, Ally Bank, John Hancock, UnitedHealth, Aetna, Florida Blue, Scotia Bank, Autodesk, JLL, Intuit, Fidelity, Paypal, Humana, Rite Aid, John Deere, E*Trade, Consolidated Edison and Horizon Blue Cross Blue Shield of NJ


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