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Is Automated DNC Compliance Worth It?


If your organization relies on outbound calls, texts, or marketing campaigns, Do Not Call (DNC) compliance isn’t optional—it’s a legal necessity. But as regulations evolve and the stakes grow higher, many companies face a critical question: Is investing in automated DNC compliance worth it? For… Continue Reading

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May 29, 2025


How to Reduce DNC Complaints from Customers


Reducing Do Not Call (DNC) complaints starts with honoring customer preferences and following strict compliance procedures. Most complaints happen when businesses contact people who never consented to be called—or who previously asked not to be contacted again. The most effective ways to reduce DNC complaints… Continue Reading

White Button with Complaint on Computer Keyboard. Business Concept.


AI and DNC Compliance


Artificial intelligence (AI) is rapidly transforming marketing, and compliance frameworks are working hard to keep up. AI-generated calls, voice cloning, and autodialed text messages have introduced new risks that regulators are beginning to address aggressively. As technology evolves, companies must rethink how they manage Do… Continue Reading

Compliance diagram with icons. Business concept on abstract background


How to Maintain DNC Compliance in Cross-Border Marketing


To stay compliant with Do Not Contact (DNC) regulations when marketing across borders, companies need to follow the rules unique to each region, get the right consent from customers, and use tools that automatically check contact lists and keep accurate records. The best approach combines… Continue Reading

COMPLIANCE REGULATORY COMPLIANCE Business metaphor and technolog


How to Educate Your Sales Team on DNC Compliance


Your sales team is making outbound calls, texts, and emails every day—which puts them at high risk for violating Do Not Call (DNC) laws. If they don’t understand the rules, your organization could face fines, lawsuits, or damage to your reputation. Educating your sales team… Continue Reading

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The Future of Do Not Contact Laws


As technology evolves, so does the complexity of regulatory compliance. The foundational principles of Do Not Contact (DNC) laws—transparency, consent, and consumer control—remain intact, but their application is shifting rapidly. With the rise of AI-generated calls, voice cloning, and automated texting, regulators are reexamining what… Continue Reading

Books forming a stack with words regulations, rules, guidelines, laws, compliance and standards, compliance concept. 3D render.


What Is the Risk for Marketers in Calling Reassigned Numbers?


Calling a reassigned number may seem like a minor oversight for marketing companies—but under the TCPA, it can lead to serious legal and financial consequences. When a phone number is reassigned to a new user, any prior consent tied to that number becomes invalid. If… Continue Reading

Friendly woman operator consulting client. Business team working at call center office, empty space

May 2, 2025


What Are the B2B Telemarketing Consent Requirements?


Business-to-business (B2B) telemarketing calls are often thought to be exempt from the same rules that govern consumer marketing—but that assumption can be costly. Under the Telephone Consumer Protection Act (TCPA), B2B marketing calls or texts using an automatic telephone dialing system (ATDS) or delivering a… Continue Reading

Call center, headset on a computer in an empty office with flare and mockup for communication or assistance. Customer care, support and equipment in a workplace after hours for help or service


Is There a Reassigned Number Safe Harbor for Telemarketers?


Yes—telemarketers can qualify for a safe harbor from TCPA liability for calls made to reassigned numbers, but only under specific conditions. The safe harbor was established to protect businesses that attempt in good faith to verify the ownership of a phone number prior to placing… Continue Reading

Panorama focus headset on call center workspace desk with blur background of operator team or telesales representative engage in providing client with customer support service or making sales. Prodigy


Is There a Ported Wireless Safe Harbor for Telemarketing Calls?


Yes—but only under very specific conditions. The FCC provides a limited “safe harbor” for telemarketing calls made to numbers that have recently been ported from wireline to wireless service. This provision exists to account for the short window during which telemarketers may not yet know… Continue Reading

Senior call center consultant, woman and contact us, CRM and talking in customer service, computer at desk. Phone call, telemarketing and diversity, writing in notebook in coworking space and headset


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