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Do All Telemarketers Need a SAN?
Not all telemarketers are required to have a Subscription Account Number (SAN), but most do. If your organization engages in unsolicited calls to consumers, a SAN is essential for accessing the National Do Not Call (DNC) Registry. This number helps telemarketers scrub contact lists against… Continue Reading
February 19, 2025
Do I Need to Subscribe to All Area Codes With a SAN?
No, you do not need to subscribe to all area codes with a Subscription Account Number (SAN) unless your telemarketing campaigns target consumers nationwide. A SAN allows access to the National Do Not Call (DNC) Registry, but you only need to subscribe to the area… Continue Reading
How Do I Avoid a TCPA Lawsuit?
Avoiding a TCPA (Telephone Consumer Protection Act) lawsuit requires strict adherence to telemarketing regulations. This includes obtaining explicit consent before contacting consumers, honoring the National Do Not Call (DNC) Registry, and avoiding practices such as autodialing without permission. Businesses must also provide clear opt-out mechanisms… Continue Reading
What Are Some Particular TCPA Vulnerabilities for B2B Callers?
While the Telephone Consumer Protection Act (TCPA) primarily focuses on consumer protection, B2B callers are not exempt from its regulations. Specific vulnerabilities for B2B telemarketing include the improper use of autodialers, failure to manage consent for mobile calls, and in some cases, neglecting compliance with… Continue Reading
Are There TCPA Exemptions for Package Delivery?
The Telephone Consumer Protection Act (TCPA) provides clear regulations on how businesses can communicate with consumers via phone calls and text messages. When it comes to package delivery, there are specific exemptions under the TCPA. Package delivery notifications are generally exempt if they strictly pertain… Continue Reading
January 23, 2025
Are There TCPA Exemptions for Utilities?
While utility companies are generally subject to regulations under The Telephone Consumer Protection Act (TCPA) for how they can communicate with consumers through phone calls and text messages, they may qualify for specific exemptions. Utility-related messages are exempt if they are strictly informational and non-promotional…. Continue Reading
Are There TCPA Exemptions for Financial Institutions?
Yes, TCPA exemptions do apply to financial institutions, but they are limited and highly specific. Under the Telephone Consumer Protection Act (TCPA), financial institutions are allowed certain types of communications without obtaining prior express consent. These exemptions include calls or texts for fraud alerts and… Continue Reading
Do Federal Telemarketing Regulations Supersede State-Level Laws?
Federal telemarketing regulations, such as the Telephone Consumer Protection Act (TCPA) and the Telemarketing Sales Rule (TSR), establish baseline requirements for businesses engaging in telemarketing. However, these federal laws do not completely supersede state-level laws. Rather, state regulations can impose additional or stricter requirements, making… Continue Reading
What States Have Their Own Laws Regarding Text Message Marketing?
Several states have their own laws and regulations specifically addressing text message marketing, in addition to federal rules like the Telephone Consumer Protection Act (TCPA). These laws may impose stricter requirements, such as additional consent provisions, specific disclosure mandates, or penalties for non-compliance. Below is… Continue Reading
Do I Need to Register as a Telemarketer in All 50 States?
Telemarketing laws in the United States vary by state, but businesses do not necessarily need to register in all 50 states. Federal regulations such as the Telephone Consumer Protection Act (TCPA) establish baseline requirements, while many states have additional rules that require telemarketers to register… Continue Reading
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