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What Are the Costs of Non-Compliance with DNC Laws?
Violating Do Not Contact (DNC) laws can lead to steep fines, lawsuits, and reputational damage. Regulations like the Telephone Consumer Protection Act (TCPA), the FTC’s Telemarketing Sales Rule (TSR), and state-level laws all impose strict requirements for managing opt-outs and consumer communication preferences. Whether you’re… Continue Reading
July 21, 2025
10 Do Not Contact Rules for SMS and Text Messaging
Text messaging is one of the fastest and most effective ways to reach customers, but it’s also one of the most heavily regulated. Whether you’re using SMS for marketing campaigns, appointment reminders, or customer support, your business must comply with strict Do Not Contact (DNC)… Continue Reading
7 Essential Consumer Rights Under Do Not Contact Laws
Consumers today are targeted across channels, including phone, text, email, and beyond. To protect privacy and prevent unwanted outreach, laws like the TCPA, TSR, CAN-SPAM, and GDPR give individuals specific rights that businesses must follow. These rights define when, how, and if a company can… Continue Reading
How to Check If a Number Is on the Do Not Call Registry
The National Do Not Call Registry was created by the Federal Trade Commission (FTC) to give consumers a way to opt out of unsolicited telemarketing calls. For businesses that rely on outbound calls to drive leads or follow up with prospects, checking numbers against the… Continue Reading
July 3, 2025
Building a Customer-Centric DNC Strategy
In today’s regulatory environment, a Do Not Contact (DNC) strategy can’t be limited to compliance alone. With fines reaching millions of dollars and evolving regulatory requirements and scrutiny, [TJ1] organizations must rethink how they manage customer communications. But beyond the risk, there’s a greater opportunity—transforming compliance… Continue Reading
Best Tools for Managing Do Not Contact Lists
If your organization relies on outbound communication—calls, texts, emails—managing Do Not Contact (DNC) lists is non-negotiable. The risk of failing to comply with the Telephone Consumer Protection Act (TCPA), the FTC’s Telemarketing Sales Rule (TSR), and state-specific laws can lead to hefty fines, lawsuits, and… Continue Reading
Managing DNC Lists for Large Enterprise Organizations
Managing Do Not Contact (DNC) lists can be a challenging task for any organization, but the complexity increases for large, multi-division enterprises. With thousands of customer records, siloed systems, and overlapping outreach efforts, these organizations face a high-stakes compliance environment where the risks are substantial…. Continue Reading
Can Businesses Still Use Cold Calling in a DNC-Compliant Manner?
Yes, businesses can still use cold calling, but only within strict regulatory boundaries. The Telephone Consumer Protection Act (TCPA) and Telemarketing Sales Rule (TSR) place strict limits on who you can contact, how, and when. Violations can result in fines as high as $50,120 per… Continue Reading
How to Monitor DNC Compliance Across Multiple Channels
Managing Do Not Contact (DNC) compliance across multiple channels like voice, SMS, email, and direct mail is challenging for large organizations. Each channel is governed by different regulations and often managed by separate teams or platforms. Without clear coordination, it’s easy for opt-outs to be… Continue Reading
How to Handle Customer Opt-Outs Efficiently
Handling customer opt-outs efficiently is both a regulatory requirement and a critical aspect of maintaining customer trust. Organizations that fail to process opt-outs properly not only risk fines under the Telephone Consumer Protection Act (TCPA) and the FTC’s Telemarketing Sales Rule (TSR), but also jeopardize… Continue Reading
May 29, 2025
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