Navigation
X Close

Resource Center

Found 336 Results
Page 2 of 34

Is There a Reassigned Number Safe Harbor for Telemarketers?


Yes—telemarketers can qualify for a safe harbor from TCPA liability for calls made to reassigned numbers, but only under specific conditions. The safe harbor was established to protect businesses that attempt in good faith to verify the ownership of a phone number prior to placing… Continue Reading

Panorama focus headset on call center workspace desk with blur background of operator team or telesales representative engage in providing client with customer support service or making sales. Prodigy

May 2, 2025


Who Do TCPA Litigators Target?


TCPA litigators typically target companies that are either consistently noncompliant or lack the infrastructure to defend their practices. Businesses that run outbound calling or texting programs without tight control over consent, suppression lists, or third-party lead sources are especially vulnerable. Organizations most at risk of… Continue Reading

Lawyer working with documents. Justice and law, attorney, concept. Man signing contract papers


My Call Center is Not in the US. Do I Need to Comply with US Telemarketing Regulations?


If your call center contacts US consumers, you must comply with US telemarketing regulations, regardless of where your operations are based. The Telephone Consumer Protection Act (TCPA) and Do Not Call (DNC) laws apply to any business making calls or sending texts to US phone… Continue Reading

Panorama focus headset on call center workspace desk with blur background of operator team or telesales representative engage in providing client with customer support service or making sales. Prodigy

February 20, 2025


How Many TCPA Violations Do I Have to Commit to Be Sued?


Just one. That’s all it takes. Under the Telephone Consumer Protection Act (TCPA), a single violation—such as calling a number on the Do Not Call (DNC) Registry or sending an automated text without prior written consent—can lead to a lawsuit. Consumers don’t have to prove… Continue Reading

law and authority lawyer concept, judgment gavel hammer in court courtroom for crime judgement legislation and judicial decision, judge having justice of punishment guilt and criminal verdict legal

February 19, 2025


How Does My Business Obtain a SAN Number to Access the DNC Registry?


A Subscription Account Number (SAN) is required for businesses that make telemarketing calls to consumers in the United States. The SAN grants access to the National Do Not Call (DNC) Registry, allowing businesses to check their contact lists against restricted numbers and avoid costly TCPA… Continue Reading

Call center, headset on a computer in an empty office with flare and mockup for communication or assistance. Customer care, support and equipment in a workplace after hours for help or service


What Are Common TCPA Litigator Tactics?


TCPA litigators and professional plaintiffs manufacture lawsuits by exploiting weaknesses in telemarketing and customer outreach practices. They bait businesses into violations, leveraging outdated TCPA rules to force settlements and costly litigation. Businesses face even greater legal exposure if they lack airtight compliance. Uncapped statutory damages… Continue Reading

Man is holding a gavel and working in the office. Lawyer at work


Are Small Companies Exempt from the TCPA?


No, small businesses are not exempt from the Telephone Consumer Protection Act (TCPA). The TCPA applies to all businesses—regardless of size—if they engage in telemarketing, automated calls, text messaging, or fax marketing. This means that even if you’re a small company, you must follow the… Continue Reading

Focused middle aged woman entrepreneur work at storage place, use ecommerce application for small business, check on-line orders, prepare parcels for shipment, chat with customer. Online selling, SME


Do All Telemarketers Need a SAN? 


Not all telemarketers are required to have a Subscription Account Number (SAN), but most do. If your organization engages in unsolicited calls to consumers, a SAN is essential for accessing the National Do Not Call (DNC) Registry. This number helps telemarketers scrub contact lists against… Continue Reading

Crm, mockup or man in a telemarketing call center helping, talking or networking online via microphone. Contact support, consultant or insurance agent in communication at customer services or sales


Do I Need to Subscribe to All Area Codes With a SAN?


No, you do not need to subscribe to all area codes with a Subscription Account Number (SAN) unless your telemarketing campaigns target consumers nationwide. A SAN allows access to the National Do Not Call (DNC) Registry, but you only need to subscribe to the area… Continue Reading

close up employee call center man hand point and press button number telephone voip machine in the office desk for business communication technology and contact us concept


How Do I Avoid a TCPA Lawsuit?


Avoiding a TCPA (Telephone Consumer Protection Act) lawsuit requires strict adherence to telemarketing regulations. This includes obtaining explicit consent before contacting consumers, honoring the National Do Not Call (DNC) Registry, and avoiding practices such as autodialing without permission. Businesses must also provide clear opt-out mechanisms… Continue Reading

An concept Image of a lawsuit


Page 2 of 34

What Our Customers Say

We could go on forever about the benefits of preference management, but sometimes it’s better to let our customers do the talking.

Listen to their challenges and solutions — and get inspired!

Connect

  • Twitter
  • RSS
  • YouTube
  • LinkedIn