Page 2 of 35
How to Maintain DNC Compliance in Cross-Border Marketing
To stay compliant with Do Not Contact (DNC) regulations when marketing across borders, companies need to follow the rules unique to each region, get the right consent from customers, and use tools that automatically check contact lists and keep accurate records. The best approach combines… Continue Reading
May 29, 2025
How to Educate Your Sales Team on DNC Compliance
Your sales team is making outbound calls, texts, and emails every day—which puts them at high risk for violating Do Not Call (DNC) laws. If they don’t understand the rules, your organization could face fines, lawsuits, or damage to your reputation. Educating your sales team… Continue Reading
The Future of Do Not Contact Laws
As technology evolves, so does the complexity of regulatory compliance. The foundational principles of Do Not Contact (DNC) laws—transparency, consent, and consumer control—remain intact, but their application is shifting rapidly. With the rise of AI-generated calls, voice cloning, and automated texting, regulators are reexamining what… Continue Reading
What Is the Risk for Marketers in Calling Reassigned Numbers?
Calling a reassigned number may seem like a minor oversight for marketing companies—but under the TCPA, it can lead to serious legal and financial consequences. When a phone number is reassigned to a new user, any prior consent tied to that number becomes invalid. If… Continue Reading
May 2, 2025
What Are the B2B Telemarketing Consent Requirements?
Business-to-business (B2B) telemarketing calls are often thought to be exempt from the same rules that govern consumer marketing—but that assumption can be costly. Under the Telephone Consumer Protection Act (TCPA), B2B marketing calls or texts using an automatic telephone dialing system (ATDS) or delivering a… Continue Reading
Is There a Reassigned Number Safe Harbor for Telemarketers?
Yes—telemarketers can qualify for a safe harbor from TCPA liability for calls made to reassigned numbers, but only under specific conditions. The safe harbor was established to protect businesses that attempt in good faith to verify the ownership of a phone number prior to placing… Continue Reading
Is There a Ported Wireless Safe Harbor for Telemarketing Calls?
Yes—but only under very specific conditions. The FCC provides a limited “safe harbor” for telemarketing calls made to numbers that have recently been ported from wireline to wireless service. This provision exists to account for the short window during which telemarketers may not yet know… Continue Reading
Who Do TCPA Litigators Target?
TCPA litigators typically target companies that are either consistently noncompliant or lack the infrastructure to defend their practices. Businesses that run outbound calling or texting programs without tight control over consent, suppression lists, or third-party lead sources are especially vulnerable. Organizations most at risk of… Continue Reading
My Call Center is Not in the US. Do I Need to Comply with US Telemarketing Regulations?
If your call center contacts US consumers, you must comply with US telemarketing regulations, regardless of where your operations are based. The Telephone Consumer Protection Act (TCPA) and Do Not Call (DNC) laws apply to any business making calls or sending texts to US phone… Continue Reading
February 20, 2025
How Many TCPA Violations Do I Have to Commit to Be Sued?
Just one. That’s all it takes. Under the Telephone Consumer Protection Act (TCPA), a single violation—such as calling a number on the Do Not Call (DNC) Registry or sending an automated text without prior written consent—can lead to a lawsuit. Consumers don’t have to prove… Continue Reading
February 19, 2025
Page 2 of 35
