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5 Ways B2B Marketers Can Strengthen Customer Ties In Uncertain Times
Article by Ernan RomanFeatured on CMO.com For many organizations, the coronavirus has altered the way people work—with the most obvious change, of course, coming in the form of closed offices and people working remotely. B2B firms are no exception. However, in these days of social… Continue Reading
Tags: B2B, B2B marketers, cmo.com, commiserate, communicate, connect, contribute, coronavirus, covid-19, dupont, Ernan Roman, social distancing, Voice of Customer
April 20, 2020
How Telemarketers Can Effectively Communicate with Customers and Maintain Compliance During a Pandemic
Original Article: Medical & Clinical Reviews External communications are one of the most important elements in business operations today. However, many businesses were not prepared to face a global pandemic, and communications can become more complicated in unprecedented times. This has left many companies to… Continue Reading
Tags: compliancepoint, covid-19, Effectively Communicate, IRS, pandemic, Predictive Manner, Regulations, TCPA, Telemarketing SAles Rule, tsr
October 9, 2020
Maximize Your 2022 Marketing Efforts With Consent Management
Original Article: Retail IT Insights by Eric Tejeda, Marketing Director for PossibleNOW 2021 has been just as unpredictable as 2020, as a host of new issues are challenging retail marketers. Marketers will need to remain agile and responsive to challenges old and new while attempting… Continue Reading
Tags: 2022, CMP, consent management, consent management platform, covid-19, customer experience, eric tejeda, first-party data, GDPR, marketers, marketing efforts, retail IT insights, retail marketers, TCPA, third-party data
January 4, 2022
PossibleNOW Offers Solution to Help Businesses Comply with Florida’s New Telemarketing Bill CS/SB 1120
“Compliance gets easier when opt-out management is engineered into your data flow. Centralize opt-outs, automate suppression, and make reporting transparent enough to support audits and leadership review.” – Ron Patrick, SVP, Product, PossibleNOW Original Article: TD Ameritrade By Eric Tejeda PossibleNOW, a leading provider of customer consent, preference,… Continue Reading
Tags: CS/SB 1120, florida, florida telemarketing act, possiblenow, SB 1120, telemarketing bill
October 20, 2021
How Florida’s New TCPA Law May Impact Other States
“New state requirements expose weak governance and disconnected systems. Update policies, test operational workflows, and confirm your tools enforce the rules consistently.” – Scott Frey, President & CEO, PossibleNOW Original Article: Call Center Times By Eric Tejeda In April 2021, the U.S. Supreme Court issued… Continue Reading
Tags: calling guidelines, facebook, florida, florida telemarketing act, SB 1120, supreme court, TCPA, tcpa law
How Healthcare Telemarketers Can Effectively Communicate with Customers and Maintain Compliance during a Pandemic
External communications are one of the most important elements in healthcare business operations today. However, many healthcare related businesses were not prepared to face a global pandemic, and communications can become more complicated in unprecedented times. This has left many companies to wonder the most… Continue Reading
Tags: call restrictions, health insurance, healthcare, pandemic, Robocallers, TCPA, telemarketers, Telephone Consumer Protection Act, tsr
October 19, 2021
Gain Customer Trust and Modernize Your Marketing Through Proven Best Practices
Original Article: The European Business Review. By Tom Fricano The way in which businesses communicate offers, promotions and other marketing messages is changing before our eyes. Consumers’ larger voice and increased power through social media has certainly been a key driver here, but changing regulations… Continue Reading
Tags: build trust, collection strategy, customer trust, gain customer trust, preference center, trust, zero-party data
How Trust with Customer Will Reshape Tomorrow’s Leaders
Original Article: TotalRetail. By Jeff Jarvis Consumers have a bigger voice today, enhanced by a plethora of information sources and endless opportunities to voice their opinion on social media. As a result, modern businesses and their marketing arms are realizing they need more customer-centric approaches that create more direct relationships through engagement and… Continue Reading
Tags: customer, customer consents, personalized data, trust, zer-party data
The surprising ripple effect of a privacy compliance request
Rooted in increased regulations and general customer backlash, there is a growing emphasis on collecting consent and ensuring privacy of customer data, especially following enactment of the California Consumer Privacy Act. In this environment, the “cost” of compliance is a top of mind factor for mortgage companies, but how… Continue Reading
Tags: CCPA, customer data, GDPR, privacy compliance, Regulations
August 31, 2020
PossibleNOW Offers Regulatory Guide To Help Companies Maintain Regulatory And DNC Compliance During Covid-19
PossibleNOW™, the leading provider of direct marketing compliance, enterprise consent and preference management solutions, today announced they are offering 60-day access to their RegInfoHub product, giving telemarketing… Solution Offers Management of Updated Guides to Telemarketing Legislation DULUTH, Ga., April 29, 2020 /PRNewswire-PRWeb/ — PossibleNOW™, the leading provider… Continue Reading
Tags: California Consumer Privacy Act, CCPA, covid-19, customer experience, dnc compliance, possiblenow, regulatory guide
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