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Can Business or Fax Numbers Be Added to the Do Not Call Registry?
The quick answer to this question is no. The National Do Not Call Registry is designed for personal residential numbers, including cell phones. It does not cover business or fax numbers. This restriction is in place because the Do Not Call (DNC) rules focus on… Continue Reading
September 27, 2024
Are There Exceptions to the Do Not Call Registry Rules?
Yes. The Telephone Consumer Protection Act (TCPA) and the FTC’s Telemarketing Sales Rule (TSR) both recognize circumstances where calls or texts to numbers on the National Do Not Call Registry may be permissible. However, each exemption carries specific conditions, documentation requirements, and limitations that vary… Continue Reading
How Do Businesses Know Who Is on the Do Not Call List?
Businesses can determine who is on the National Do Not Call (DNC) List by accessing the registry maintained by the Federal Trade Commission (FTC). The DNC List is designed to protect consumers from unwanted telemarketing calls. Any business that engages in outbound calling must compare… Continue Reading
What Are the Do Not Call (DNC) Provisions of the TSR?
The Telemarketing Sales Rule (TSR), enacted by the Federal Trade Commission (FTC), includes Do Not Call (DNC) provisions that protect consumers from unwanted telemarketing calls. These provisions establish specific rules for telemarketers, prohibiting them from calling individuals who have registered their phone numbers on the National Do Not… Continue Reading
September 5, 2024
Do Insurance Companies Cover TCPA Damages?
The short answer is, not always. While some insurance policies may offer coverage for Telephone Consumer Protection Act (TCPA) violations, it is not guaranteed, and businesses often find themselves facing substantial out-of-pocket costs. General liability and errors and omissions (E&O) insurance typically do not cover… Continue Reading
What Is a TCPA Litigation Firewall?
A TCPA litigation firewall is a proactive defense mechanism designed to help businesses protect themselves from the financial and legal risks associated with Telephone Consumer Protection Act (TCPA) violations. With the rise of litigation abuse, where opportunistic litigators target businesses for minor or unintentional violations., Hhaving a… Continue Reading
Can Consumers Revoke Consent to Receive Automated Calls?
Yes. Under the Telephone Consumer Protection Act (TCPA), consumers can revoke prior express consent to receive automated calls and texts at any time. FCC rules require businesses to accept revocations through any reasonable means that clearly express the consumer’s intent to stop receiving robocalls or… Continue Reading
What Is the Penalty for Violating the TCPA?
TCPA violations can get expensive quickly. Under the Telephone Consumer Protection Act (TCPA), consumers can seek $500 in statutory damages for certain violations. If a court finds that the violation was willful or knowing, that amount can increase to as much as $1,500 per violation. … Continue Reading
What Is the National Do Not Call Registry?
The National Do Not Call Registry is a system created by the Federal Trade Commission (FTC) to help consumers reduce unwanted telemarketing calls. By adding their phone numbers—whether landline or mobile—individuals can limit sales calls from telemarketers. Once a number is registered, telemarketers have 31… Continue Reading
August 21, 2024
How Does the Federal Do Not Call Registry Work?
The Federal Do Not Call Registry is a national database where consumers register phone numbers to opt out of telemarketing calls. Managed by the Federal Trade Commission (FTC), the registry holds more than 258 million active registrations, with millions of new numbers added each year…. Continue Reading
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