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The Future of Do Not Contact Laws
As technology evolves, so does the complexity of regulatory compliance. The foundational principles of Do Not Contact (DNC) laws—transparency, consent, and consumer control—remain intact, but their application is shifting rapidly. With the rise of AI-generated calls, voice cloning, and automated texting, regulators are reexamining what… Continue Reading
May 29, 2025
What Are the B2B Telemarketing Consent Requirements?
Business-to-business (B2B) telemarketing calls are often thought to be exempt from the same rules that govern consumer marketing—but that assumption can be costly. Under the Telephone Consumer Protection Act (TCPA), B2B marketing calls or texts using an automatic telephone dialing system (ATDS) or delivering a… Continue Reading
May 2, 2025
Is There a Reassigned Number Safe Harbor for Telemarketers?
Yes—telemarketers can qualify for a safe harbor from TCPA liability for calls made to reassigned numbers, but only under specific conditions. The safe harbor was established to protect businesses that attempt in good faith to verify the ownership of a phone number prior to placing… Continue Reading
Is There a Ported Wireless Safe Harbor for Telemarketing Calls?
Yes—but only under very specific conditions. The FCC provides a limited “safe harbor” for telemarketing calls made to numbers that have recently been ported from wireline to wireless service. This provision exists to account for the short window during which telemarketers may not yet know… Continue Reading
Who Do TCPA Litigators Target?
TCPA litigators typically target companies that are either consistently noncompliant or lack the infrastructure to defend their practices. Businesses that run outbound calling or texting programs without tight control over consent, suppression lists, or third-party lead sources are especially vulnerable. Organizations most at risk of… Continue Reading
My Call Center is Not in the US. Do I Need to Comply with US Telemarketing Regulations?
If your call center contacts US consumers, you must comply with US telemarketing regulations, regardless of where your operations are based. The Telephone Consumer Protection Act (TCPA) and Do Not Call (DNC) laws apply to any business making calls or sending texts to US phone… Continue Reading
February 20, 2025
How Many TCPA Violations Do I Have to Commit to Be Sued?
Just one. That’s all it takes. Under the Telephone Consumer Protection Act (TCPA), a single violation—such as calling a number on the Do Not Call (DNC) Registry or sending an automated text without prior written consent—can lead to a lawsuit. Consumers don’t have to prove… Continue Reading
February 19, 2025
How Does My Business Obtain a SAN Number to Access the DNC Registry?
A Subscription Account Number (SAN) is required for businesses that make telemarketing calls to consumers in the United States. The SAN grants access to the National Do Not Call (DNC) Registry, allowing businesses to check their contact lists against restricted numbers and avoid costly TCPA… Continue Reading
What Are Common TCPA Litigator Tactics?
TCPA litigators and professional plaintiffs manufacture lawsuits by exploiting weaknesses in telemarketing and customer outreach practices. They bait businesses into violations, leveraging outdated TCPA rules to force settlements and costly litigation. Businesses face even greater legal exposure if they lack airtight compliance. Uncapped statutory damages… Continue Reading
Are Small Companies Exempt from the TCPA?
No, small businesses are not exempt from the Telephone Consumer Protection Act (TCPA). The TCPA applies to all businesses—regardless of size—if they engage in telemarketing, automated calls, text messaging, or fax marketing. This means that even if you’re a small company, you must follow the… Continue Reading
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