GDPR and the New Customer Service Balancing Act

pnadmin, Articles December 13, 2017

Ask any customer service leader and they will tell you GDPR is coming. Cue the horror movie music. The General Data Protection Regulation, a European privacy and data protection measure, will go into effect in May, and companies around the world are scrambling to prepare… Continue Reading

Mobile Consent & Mobile Scoring Services

pnadmin, Webinars October 6, 2017

   

Fostering Internal Consensus

pnadmin, Videos October 4, 2017

   

Comcast – Technology Challenges

pnadmin, Videos October 2, 2017