How Florida’s New TCPA Law May Impact Other States

pnadmin, Articles October 20, 2021

“New state requirements expose weak governance and disconnected systems. Update policies, test operational workflows, and confirm your tools enforce the rules consistently.” – Scott Frey, President & CEO, PossibleNOW Original Article: Call Center Times By Eric Tejeda In April 2021, the U.S. Supreme Court issued… Continue Reading

Tech Giants Apple, Facebook and Google are Reworking How Businesses Leverage Customer Data

pnadmin, Articles June 10, 2021

Original Article: MarTech Series The area for how companies distribute content to consumers in addition to the way they acquire consent to use personal data is evolving before our eyes. Apple, manufacturer of the iPhone and iPad, recently announced significant changes to the way it… Continue Reading