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Do Companies Need to Keep an Internal DNC List?
PossibleNOW, Blog
Yes, companies are required to maintain an internal Do Not Call (DNC) list. Under the Telephone Consumer Protection Act (TCPA), businesses must keep a list of individuals who have requested not to receive further marketing communications, regardless of whether these numbers are also listed on… Continue Reading
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Am I Legally Required to Let Consumers Know How to Opt Out of Receiving Marketing Communications?
PossibleNOW, Blog
Yes, you are legally required to inform consumers of their right to opt out of receiving marketing communications. This applies to various channels, including phone calls, text messages, and emails. Failure to provide clear opt-out mechanisms can result in significant legal penalties under regulations such… Continue Reading
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Can Business or Fax Numbers Be Added to the Do Not Call Registry?
PossibleNOW, Blog
The quick answer to this question is no. The National Do Not Call Registry is designed for personal residential numbers, including cell phones. It does not cover business or fax numbers. This restriction is in place because the Do Not Call (DNC) rules focus on… Continue Reading
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Is There a National DNC Safe Harbor?
PossibleNOW, Blog
Yes, there is a national Do Not Call (DNC) safe harbor provision, but it comes with specific requirements. This safe harbor is designed to protect companies from potential legal liabilities under the Telemarketing Sales Rule (TSR) and the Telephone Consumer Protection Act (TCPA), provided they… Continue Reading
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Are There Exceptions to the Do Not Call Registry Rules?
PossibleNOW, Blog
Yes, several important exceptions to the Do Not Call (DNC) Registry rules allow certain types of communications and organizations to make telemarketing calls legally. Navigating these exemptions can be complex, especially for companies managing large-scale telemarketing campaigns. PossibleNOW’s Do Not Call solution helps businesses maintain compliance with both federal… Continue Reading
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How Do Businesses Know Who Is on the Do Not Call List?
PossibleNOW, Blog
Businesses can determine who is on the National Do Not Call (DNC) List by accessing the registry maintained by the Federal Trade Commission (FTC). The DNC List is designed to protect consumers from unwanted telemarketing calls. Any business that engages in outbound calling must compare… Continue Reading
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What Are the Do Not Call (DNC) Provisions of the TSR?
PossibleNOW, Blog
The Telemarketing Sales Rule (TSR), enacted by the Federal Trade Commission (FTC), includes Do Not Call (DNC) provisions that protect consumers from unwanted telemarketing calls. These provisions establish specific rules for telemarketers, prohibiting them from calling individuals who have registered their phone numbers on the National Do Not… Continue Reading
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Do Insurance Companies Cover TCPA Damages?
PossibleNOW, Blog
The short answer is, not always. While some insurance policies may offer coverage for Telephone Consumer Protection Act (TCPA) violations, it is not guaranteed, and businesses often find themselves facing substantial out-of-pocket costs. General liability and errors and omissions (E&O) insurance typically do not cover… Continue Reading
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What Is a TCPA Litigation Firewall?
PossibleNOW, Blog
A TCPA litigation firewall is a proactive defense mechanism designed to help businesses protect themselves from the financial and legal risks associated with Telephone Consumer Protection Act (TCPA) violations. With the rise of litigation abuse, where opportunistic litigators target businesses for minor or unintentional violations., Hhaving a… Continue Reading
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Can Consumers Revoke Consent to Receive Automated Calls?
PossibleNOW, Blog
Yes, consumers have the right to revoke consent to receive automated calls or texts under the Telephone Consumer Protection Act (TCPA). The Federal Communications Commission (FCC) strengthened this right with new regulations that take effect in April 2025. The new rules explicitly allow consumers to revoke consent through… Continue Reading
