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Build Trust By Delivering Content Your Customers Really Want
Type: Webinars
Topic: Preference Mgmt
Summary
Are you providing your customers the information and resources they want? If you are not collecting their explicitly-provided preferences, chances are you are missing the mark. This webinar will reveal the most appropriate moments along the customer journey to collect preferences and how to leverage preference collection best practices to improve your communication effectiveness, enhance your relationships, and build trust with your customers and prospects.
This session will cover:
- Why explicitly-provided preferences are vital for marketing success
- How conducting customer research to learn what they want and expect charts a path to success
- How to leverage preference collection best practices to know what your customers want
- How to protect your brand reputation by avoiding key pitfalls
- How to prepare a plan to move forward
Who should watch? Marketing, Operations, Compliance and Privacy, Data and Business professionals who want to improve customer engagement, drive customer loyalty and build customer trust.
Getting Started is Just a Click Away
About PossibleNOW
PossibleNOW is the pioneer and leader in customer consent, preference, and regulatory compliance solutions. We leverage our MyPreferences technology, processes, and services to enable relevant, trusted, and compliant customer interactions. Our platform empowers the collection, centralization, and distribution of customer communication consent and preferences across the
enterprise. DNCSolution addresses Do Not Contact regulations such as TCPA, CAN-SPAM and CASL, allowing companies to adhere to DNC requirements, backed by our 100% compliance guarantee.
PossibleNOW’s strategic consultants take a holistic approach, leveraging years of experience when creating strategic roadmaps, planning technology deployments, and designing customer interfaces. PossibleNOW is purpose-built to help large, complex organizations improve customer experiences and loyalty while mitigating compliance risk.
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