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What Is the Difference Between a State and National Do Not Call List?
PossibleNOW, Blog
The National Do Not Call (DNC) List, managed by the Federal Trade Commission (FTC), is a centralized registry designed to prevent consumers from receiving unwanted telemarketing calls. However, many states also maintain their own Do Not Call lists, which have additional rules and regulations that… Continue Reading
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Does the Do Not Call List Always Work?
PossibleNOW, Blog
The National Do Not Call (DNC) Registry was designed to protect consumers from unwanted telemarketing calls. While the list is effective at reducing the volume of unsolicited sales calls, it doesn’t stop all unwanted calls. Exemptions exist for certain types of calls, such as those… Continue Reading
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Do Companies Need to Keep an Internal DNC List?
PossibleNOW, Blog
Yes, companies are required to maintain an internal Do Not Call (DNC) list. Under the Telephone Consumer Protection Act (TCPA), businesses must keep a list of individuals who have requested not to receive further marketing communications, regardless of whether these numbers are also listed on… Continue Reading
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Are Businesses Legally Required to Provide Marketing Opt-Out Instructions?
PossibleNOW, Blog
Yes. Federal law requires businesses to give consumers a clear way to opt out of marketing communications, but the specific rules depend on the channel. The Telephone Consumer Protection Act (TCPA) and the FTC’s Telemarketing Sales Rule (TSR) set strict requirements for calls and texts,… Continue Reading
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Is There a National DNC Safe Harbor?
PossibleNOW, Blog
Yes, there is a national Do Not Call (DNC) safe harbor provision, but it comes with specific requirements. This safe harbor is designed to protect companies from potential legal liabilities under the Telemarketing Sales Rule (TSR) and the Telephone Consumer Protection Act (TCPA), provided they… Continue Reading
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Can Business or Fax Numbers Be Added to the Do Not Call Registry?
PossibleNOW, Blog
The quick answer to this question is no. The National Do Not Call Registry is designed for personal residential numbers, including cell phones. It does not cover business or fax numbers. This restriction is in place because the Do Not Call (DNC) rules focus on… Continue Reading
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Are There Exceptions to the Do Not Call Registry Rules?
PossibleNOW, Blog
Yes. The Telephone Consumer Protection Act (TCPA) and the FTC’s Telemarketing Sales Rule (TSR) both recognize circumstances where calls or texts to numbers on the National Do Not Call Registry may be permissible. However, each exemption carries specific conditions, documentation requirements, and limitations that vary… Continue Reading
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How Do Businesses Know Who Is on the Do Not Call List?
PossibleNOW, Blog
Businesses can determine who is on the National Do Not Call (DNC) List by accessing the registry maintained by the Federal Trade Commission (FTC). The DNC List is designed to protect consumers from unwanted telemarketing calls. Any business that engages in outbound calling must compare… Continue Reading
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What Are the Do Not Call (DNC) Provisions of the TSR?
PossibleNOW, Blog
The Telemarketing Sales Rule (TSR), enacted by the Federal Trade Commission (FTC), includes Do Not Call (DNC) provisions that protect consumers from unwanted telemarketing calls. These provisions establish specific rules for telemarketers, prohibiting them from calling individuals who have registered their phone numbers on the National Do Not… Continue Reading
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Do Insurance Companies Cover TCPA Damages?
PossibleNOW, Blog
The short answer is, not always. While some insurance policies may offer coverage for Telephone Consumer Protection Act (TCPA) violations, it is not guaranteed, and businesses often find themselves facing substantial out-of-pocket costs. General liability and errors and omissions (E&O) insurance typically do not cover… Continue Reading
