Search Results for Topic: Do Not Call Solution
The penalties for violating the Telephone Consumer Protection Act (TCPA) can be severe, ranging from substantial fines to long-term reputational damage. TCPA violations occur when companies send unsolicited communications, such as calls or texts, to consumers without obtaining proper consent. Each violation can result in… Continue Reading
The National Do Not Call Registry is a system created by the Federal Trade Commission (FTC) to help consumers reduce unwanted telemarketing calls. By adding their phone numbers—whether landline or mobile—individuals can limit sales calls from telemarketers. Once a number is registered, telemarketers have 31… Continue Reading
The Federal Do Not Call Registry is a system designed to protect consumers from unwanted telemarketing calls. Managed by the Federal Trade Commission (FTC), this registry allows individuals to add their phone numbers, both landline and mobile, to a list that telemarketers are required to… Continue Reading
Yes, the Telephone Consumer Protection Act (TCPA) applies to text messages. The TCPA regulates telemarketing communications, including calls and texts, to protect consumers from unwanted or intrusive contact. Specifically, it mandates that businesses obtain prior express consent before sending automated text messages to consumers. This… Continue Reading
Adding a number to the National Do Not Call Registry is a straightforward process. Consumers can visit donotcall.gov and register a home or mobile number. Alternatively, they can call 1-888-382-1222 from the number they wish to add. After registration, telemarketers have 31 days to remove the number… Continue Reading
Yes, consumers can register multiple phone numbers on the National Do Not Call Registry. Whether they have both a landline and mobile phone, or even multiple mobile numbers, all can be added to block unwanted telemarketing calls. The process is simple and free, providing protection… Continue Reading
No, registration to the National Do Not Call Registry does not expire. Once a customer’s phone number is added to the registry, it remains on the list unless they request its removal or the number is disconnected or reassigned. For businesses, this means that even… Continue Reading
The Telephone Consumer Protection Act (TCPA) is one of the most significant pieces of consumer privacy legislation ever enacted. The TCPA gives everyday consumers relief from harassing and unregulated telemarking communications. However, since many businesses still rely on phone calls and text messages in their… Continue Reading
Original Article: TD Ameritrade By Eric Tejeda PossibleNOW, a leading provider of customer consent, preference, and do-not-contact compliance technologies announced today a new product offering that solves for Florida’s new telemarketing bill, CS/SB 1120, that extends beyond certain limitations in the Telephone Consumer Protection Act… Continue Reading
Original Article: Call Center Times By Eric Tejeda In April 2021, the U.S. Supreme Court issued an opinion in a major case pertaining to Facebook that was viewed as favorable to the contact center industry and a blow to the TCPA. However, many states began reviewing… Continue Reading