CASL Overview Guide: The Canadian Anti-SPAM Law 

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Revocation of Consent: Regulation Summary

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TCPA Compliance Overview

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Informational vs. Promotional Calls and Texts

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TCPA Checklist: A Guide to Helping Your Organization Maintain its Compliance Posture

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Maintaining compliance with the Telephone Consumer Protection Act (TCPA) requires operational discipline across every part of an outbound contact program. From agent behavior and calling hours to consent documentation and vendor oversight, gaps in any one area can create significant legal and financial exposure. TCPA… Continue Reading

Informational vs Promotional Calls and Texts

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How to Stay Out of TCPA Hot Water

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Complying with the Reassigned Numbers Database (RND) using DNCSolution 

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The Reassigned Numbers Database (RND) is designed to address the problem of unwanted calls to consumers with numbers that have been disconnected and reassigned from previous consumers. In 2022, approximately 112 million numbers were disconnected and made available for reassignment to new consumers. Under the… Continue Reading

A Beginner’s Guide to TCPA

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“TCPA risk usually comes from assumptions, not intent. Define the conditions you rely on, make opt-out easy, and keep records that show you honored consumer choices and opt-outs across every system.” – Scott Frey, President & CEO, PossibleNOW TCPA

The Current Status of CASL

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“CASL compliance hinges on clear consent, purpose, and proof. Centralize consent records, automate opt-out suppression, and maintain documentation that supports how decisions are made.” – Ron Patrick, SVP, Product, PossibleNOW