Search Results for Month: March 2026

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  How to Communicate Opt-Down Options Instead of Opt-Outs

  PossibleNOW, Blog

  Opt-down options let customers reduce or customize communications instead of stopping them completely. For example, they can choose fewer emails, switch from texts and calls to email only, or limit messages to specific topics. This approach gives consumers the control they want without making a… Continue Reading

  
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  How to Use CRM Systems for DNC List Management

  PossibleNOW, Blog

  Sales and marketing teams rely on CRM systems to manage customer interactions, but without built-in Do Not Call enforcement, even well-intentioned campaigns can result in regulatory violations and costly penalties. The Telephone Consumer Protection Act (TCPA) and the FTC’s Telemarketing Sales Rule (TSR) place strict… Continue Reading

  
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