Best Practices for Managing Do Not Email Lists

PossibleNOW, Blog

Email remains one of the most effective marketing channels, but it also carries significant compliance obligations. Under the CAN-SPAM Act, businesses must maintain and honor a suppression list of recipients who have opted out of commercial email, ensuring those addresses are not used in future… Continue Reading

How Do Not Call Rules Apply to Nonprofit Organizations

PossibleNOW, Blog

Nonprofits that engage in phone and text outreach are generally subject to the Telephone Consumer Protection Act (TCPA) and certain baseline provisions of the FTC’s Telemarketing Sales Rule (TSR). While charitable organizations enjoy exemptions from some TSR requirements (particularly the National DNC Registry), those exemptions… Continue Reading

How to Train Your Call Center on DNC Rules

PossibleNOW, Blog

Training call center staff on Do Not Call (DNC) rules is a critical step for compliance. Regulations like the Telephone Consumer Protection Act (TCPA) and the FTC’s Telemarketing Sales Rule (TSR) set strict requirements for outbound calls, and violations can expose companies to significant penalties…. Continue Reading

How to Prevent Call Blocking and Flagging in Outbound Marketing

PossibleNOW, Blog

Outbound marketing teams face serious challenges due to the fact that legitimate business calls are often flagged as “Spam Likely” or blocked altogether. This damages revenue opportunities and erodes customer trust. To prevent these disruptions, businesses can take deliberate steps to strengthen their caller ID… Continue Reading

How to Use a Multi-Channel Strategy to Manage DNC Compliance

PossibleNOW, Blog

Outbound marketing compliance is complicated because every channel is regulated differently. The Telephone Consumer Protection Act (TCPA)  and the FTC’s Telemarketing Sales Rule (TSR) set strict requirements for calls and texts, while other laws such as the CAN-SPAM Act and state consumer protection statutes govern… Continue Reading

The Privacy Laws Behind the Do Not Call Registry

PossibleNOW, Blog

Businesses that overlook Do Not Call (DNC) rules expose themselves to serious financial and reputational harm. Fines and lawsuit settlements over DNC violations can reach into the millions, and the legal battles often play out publicly, adding damage to brand credibility. The DNC carries so… Continue Reading

Using CRM Integration for Seamless DNC Compliance

PossibleNOW, Blog

The cost of non-compliance with Do Not Call (DNC) regulations is steep. Organizations that rely on telemarketing outreach face fines under the Telephone Consumer Protection Act (TCPA) and the FTC’s Telemarketing Sales Rule (TSR) that can reach $1,500 per violation, with total lawsuit settlements that… Continue Reading

PossibleNOW Strengthens Compliance Capabilities with Acquisition of FDCPA Case Listing Service

pnadmin, Press

The acquisition offers deeper insight into litigation risk and tighter alignment between compliance operations and enforcement trends. DULUTH, Ga., Dec. 18, 2025 /PRNewswire/ PossibleNOW, the leader in customer contact compliance solutions, today announced the acquisition of the FDCPA Case Listing Service, expanding its ability to… Continue Reading

Internal Do Not Call Lists: Common Pitfalls and How to Address Them

pnadmin, Whitepapers