Can You Be Fined for Contacting a Customer Who Previously Opted Out?

PossibleNOW, Blog

Yes, you can be fined for contacting a customer who has opted out. Under the Telephone Consumer Protection Act (TCPA) and the FTC’s Telemarketing Sales Rule (TSR), continuing to call or text someone after they have revoked consent can result in substantial financial penalties and… Continue Reading

How Do Not Contact Rules Apply to Nonprofit Organizations

PossibleNOW, Blog

Nonprofit organizations are subject to Do Not Contact rules, but with some key differences from for-profit businesses. While tax-exempt charitable organizations may qualify for certain exemptions under the FTC’s Telemarketing Sales Rule (TSR) and the Telephone Consumer Protection Act (TCPA), they are not broadly immune… Continue Reading

How Often Should Marketers Scrub Their Contact Lists?

PossibleNOW, Blog

Scrubbing your contact list is not only a compliance requirement but also helps reduce bounce rates, avoid wasted outreach, and protect your brand’s credibility. How often you should scrub your list depends on how you’re managing contacts. For marketers using traditional or batch-based tools, the… Continue Reading

What Happens When a Business Ignores Do Not Contact Requests?

PossibleNOW, Blog

Failing to honor a Do Not Contact (DNC) request can lead to serious legal repercussions for your business. Under laws like the Telephone Consumer Protection Act (TCPA) and the FTC’s Telemarketing Sales Rule (TSR), ignoring opt-outs can lead to regulatory enforcement, costly lawsuits, and reputational… Continue Reading

What Role Does Data Accuracy Play in DNC Compliance?

PossibleNOW, Blog

Accurate data is the foundation of effective Do Not Contact (DNC) compliance. Under the Telephone Consumer Protection Act (TCPA) and the FTC’s Telemarketing Sales Rule (TSR), even a single call to a consumer who previously opted out can trigger fines, lawsuits, or enforcement action. Most… Continue Reading

What Is a ‘Do Not Mail’ List and How Does It Work?

PossibleNOW, Blog

A Do Not Mail list is a registry of consumers who have opted out of receiving unsolicited marketing mail. Unlike government-run Do Not Call registries, these lists are typically managed by industry groups like the Direct Marketing Association (DMA), and participation is voluntary for marketers…. Continue Reading

Are You Liable for Your Telemarketing Vendor’s Mistakes?

pnadmin, Whitepapers