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DNCSolution · TCPA

The Telephone Consumer Protection Act (TCPA)

TCPA damages can cost up to $1,500 per violation, and the average judgment runs into the millions. As AI agents and automated dialers reach more people faster, every call and text needs a compliance check before it goes out.

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The risk

What Makes the TCPA So Risky?

Lawsuits are climbing year over year, most of them are class actions, and damages are counted per call or text, so a single campaign can turn into a multimillion-dollar judgment.

A foundation of risk

What Is the TCPA?

Passed in 1991, the TCPA is a federal U.S. law created in response to consumer complaints to the FCC about companies using the telephone for business purposes or solicitation. It sets guidelines for appropriate telemarketing practices, restricts the use of automatic telephone dialing systems (ATDS), and puts the burden on companies to maintain Do Not Call lists of consumers who have opted out.

The law has kept pace with technology. In 2024, the FCC ruled that AI-generated voices count as “artificial” under the TCPA, so calls that use voice cloning or AI agents are held to the same consent rules as robocalls.

Where risk comes from

Common TCPA Compliance Vulnerabilities

Large enterprises often manage federal, state, and international rules on technology and processes built years ago. These are the gaps that turn into lawsuits.

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TCPA Risk, by Topic

How we help

World-Class TCPA Infrastructure for the Enterprise

Large organizations need a trusted partner with best-in-class technology, processes, and experts to offload the TCPA management burden. DNCSolution handles compliance across calls, texts, email, and direct mail, for every rep, dialer, and AI agent, so you can stay focused on your core business.

Unified Compliance Platform

Two Layers, One Platform

Regulatory FAQ

The TCPA, Explained

What the law covers and what it means for your outreach.

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Ready when you are.

Reduce exposure, expand reach, and enable growth that holds up under scrutiny.

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Compliance at every point of interaction, for 25+ years.

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