Do Not Call List Scrubbing - DNC Solution 3.0

• Suppress calls to an entire state
  Use Geo Entity Suppression to comply with state-specific restrictions, holidays, and emergency declarations.
• Create and fulfill your Do Not Call policy directly to consumers
  Use the Policy Wizard to generate and distribute your company DNC policy.
• Train your staff on Do Not Call laws
  Meet federal training requirements with built-in online education tools.
• Access detailed reports on compliance activities
  Defend against complaints with complete, auditable compliance reporting.
• Utilize time-saving tools such as Bad Number Detector and Invalid NPA/NXX
  Identify invalid numbers before scrubbing begins.
• Leverage Number Research
  Access the complete history and audit trail of any phone number or scrubbed list.
• Comply with Canada’s National Do Not Call List
  Support outbound sales calls to Canadian consumers in accordance with national requirements. https://www.lnnte-dncl.gc.ca/index-eng

Features to Automate Your Compliance Processes

• Bulk Scrubbing APIs
  Integrate DNCSolution into outbound platforms such as Salesforce, Oracle, Eloqua, Microsoft Dynamics, and more, enabling easy access to all DNCSolution features and TCPA compliance.
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• Interactive Bulk Scrubbing Configuration
  Configure how data is processed before scrubbing, including callable vs. non-callable records, output format, flagging rules, and scrub type selection.
• Web Services
  Enhance compliance with call curfews, holidays, state-of-emergency rules, mobile scoring, and built-in exclusion of Reassigned Numbers.
• SFTP Push/Pull Routines
  Automate file scrubbing with predefined scrub profiles and scheduled processing, delivering to designated folders for easy pickup.
• CRM Integration
  Integrate DNCSolution directly into your existing CRM and outbound workflows, using our in-house development team and Managed Services group.

Known Litigator List
Some TCPA lawsuits are driven by individuals or entities who intentionally engage with businesses in order to manufacture claims under the TCPA—often involving calls or texts they later allege were unlawful.

PossibleNOW’s Known Litigator List helps organizations identify and suppress numbers associated with professional plaintiffs, reducing exposure to unnecessary TCPA and debt-collection litigation while supporting compliant outreach practices.

EBR Manager Expands your Callable Universe through Existing Business Relationships
EBR Manager expands your callable universe by safely applying Established Business Relationship exemptions using centralized, configurable EBR policies aligned to federal and state requirements.

• Define default or custom EBR policies by state
• Modify EBR timeframes with built-in compliance guidance
• Apply approved EBR rules consistently across interactive checks and bulk scrubbing
• Generate defensible reports showing valid exemption usage

The federal EBR exemption lets direct marketers call consumers for up to 18 months following the last transaction (order, ship date or payment) and 3 months from last inquiry. Individual state laws vary regarding this exemption.

The application also supports Current Customer, Express Consent, Express Consent via Automated Technology and the ability to customize any of the default EBR tables to align with your business requirements

The US government puts the burden of proof that a business relationship exists on you. EBR Manager identifies the Do Not Call phone numbers on your list and the exact federal and/or state jurisdictions that apply. This ensures that any exemption you apply is based on a valid EBR exemption rule. You’ll have the complete reporting to show that you are following the law and using this exemption correctly.

DNCQuickcheck® for Agent Networks
If your organization uses an agent network or operates multiple branch locations, DNCQuickcheck® enables fast, consistent Do Not Call compliance at the point of action.

Agents can instantly verify the DNC status of phone numbers—either within DNCSolution or through API integration—before making a call.

How it works

• Enter numbers individually or paste lists of up to 100
• Check against all relevant federal, state, wireless, and company-specific DNC lists
• Instantly see whether a number is callable
• Capture and manage consumer DNC requests
• Fulfill corporate DNC policy requests
• Train staff on DNC requirements
• Generate detailed agent-level activity reports
• Manage exemptions under Established Business Relationship (EBR) rules

Wireless E-Signature Compliance Application
FCC regulations require prior express written consent before delivering marketing or advertising calls or texts using automated dialing technology to wireless numbers. Oral or implied consent is no longer sufficient.

PossibleNOW’s Wireless e-Signature Compliance Application captures and records valid express written consent in real time.

How it works:

• A consumer enters a phone number into a web form
• PossibleNOW identifies whether the number is landline or wireless
• For wireless numbers, a compliant e-signature disclosure is presented and captured
• For landlines, records are stored to support EBR and FCC recordkeeping requirements

Key benefits:

• Market confidently to both landline and wireless numbers
• Instantly verify when and how consent was obtained
• Maintain complete, auditable consent records

Automatic List Re-Scrubbing with Notification
DNcall’s Notification feature automatically re-scrubs your calling lists to keep them compliant throughout active campaigns.

Federal requirements mandate scrubbing against:

• Wireless ported numbers every 15 days
• The National Do Not Call Registry every 31 days

With Notification, you can:

• Schedule automatic re-scrubbing at defined intervals
• Receive alerts when new DNC matches are found
• See exactly which list triggered the match (state, federal, or company-specific)
• Keep long-running campaigns compliant without manual effort

We integrate this updated data directly into our DNCSolution platform. The result? Enhanced TCPA compliance through precise, authoritative identification of phone numbers that have been ported between wireless and landline carriers, further reducing your legal exposure.