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DNC Compliance DNCSolution Fully integrated across every channel, with audit-ready reporting. Do Not Call DNC International DNC for Salesforce DNC B2B Email/Text/Mail Reassigned Numbers Litigator List TCPA
Consent/Preference MyPreferences Centralized, real-time consent and preference management built for evolving privacy regulation. TCPA Consent Consent Management Consent Revocation 1-to-1 Medicare Consent Preference Management Zero Party Data
Regulations RegInfoHub Stay ahead of state, federal, and international regulatory changes before they affect your program. Regulatory Alerts State Updates

Solutions tailored to regulated, high-accountability sectors

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FinTech & Financial Enterprise-grade DNC & consent controls for high-volume servicing and marketing. Explore → Insurance Stay ahead of TCPA & state-level telemarketing rules across every line of business. Explore → Healthcare Separate exempt reminders from marketing, with consent enforced before contact. Explore → Utilities & Energy Split informational from promotional contact across regulated and open markets. Explore → Retail & E-commerce Opt-out and consent checks on every promotional text, before it sends. Explore → Hospitality & Travel One consent standard across franchisees, POS vendors, and booking platforms. Explore →

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Most teams begin with DNCSolution

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DNCSolution adapts to any regulated, outbound-driven business

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Expertise, not just software

Services

DNC Managed Services We run your compliance check program end to end — list hygiene, rule updates, and reporting handled for you.
Litigation Support Services Expert analysis, records, and testimony when a claim lands — evidence your counsel can stand behind.
Marketing Data Services Cleanse, verify, and enrich contact data so campaigns reach real, reachable, consenting people.
CPM Implementation Services Strategy and deployment for consent and preference management, from program design through go-live.

Backed by 25+ years

A team that has seen your compliance problem before

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Built to integrate

Partners

Partner Overview How technology, consulting, and reseller partners extend compliance governance to their clients.
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Better together

Bring governed contact compliance to the platforms your clients already run

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25+ years in compliance

Company

About Us Who we are, and why compliance leaders have trusted us with their programs since 1999.
Careers Join a team solving compliance problems that carry real consequences for real companies.
Contact Us Talk to a compliance expert, request a demo, or reach support directly.
Trust SOC 2 Type 2 certification, security practices, and the audit posture behind the platform.

Trusted since 1999

300+ enterprise customers across 50 states and 33 countries

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Proof, answers and insight

Resources

Resource Center Articles, guides, videos and testimonials on consent and DNC compliance.
Case Studies How brands saved millions and grew revenue with PossibleNOW.
FAQs Answers on DNC, consent, preference management and zero-party data.

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Consent Management Preference Management Do Not Call Solution Zero Party Data Customer Insights Industry Testimonials PossibleNOW News

Featured case study

A multi-tiered retailer saves $9.2M a year through digital adoption

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MyPreferences

Consent Changes. Regulations Evolve. Stay Compliant.

Managing consent is no longer just about obtaining permission. It’s about honoring how and when consumers change their minds. PossibleNOW’s MyPreferences helps businesses capture, manage, and enforce consent and revocation requests across customer communication channels. From TCPA consent requirements and emerging revocation regulations to opt-outs and communication preferences, MyPreferences centralizes consent management, automates compliance workflows, and maintains the records needed to demonstrate compliance.

Talk to an Expert →Explore Consent Solutions
Why it mattersOne ecosystemLifecyclePlatformBeyond compliance
Why Consent First

The Cost of Getting Consent Wrong Is Rising Fast

TCPA consent requirements are changing, new revocation rules are taking effect, and consumers expect their opt-outs to be honored quickly. Businesses now have to capture consent correctly, recognize revocation requests within the required deadlines, keep every system in sync, and preserve records that hold up if questioned. One mismanaged consent record is a compliance exposure that multiplies across every contact you make.

Every channel governed

Enforce consent across voice, SMS, email, and beyond.

Every check recorded

Maintain a defensible audit trail for Safe Harbor.

Every revocation honored

Opt-outs recognized and applied across every channel, on time.

One Compliance Ecosystem

MyPreferences + DNCSolution: Complete Compliance, End to End

MyPreferences is the consent and preference layer. DNCSolution is the compliance and suppression layer. Together they check consent and Do Not Contact rules before every outreach, working from one record.

1

Consent Captured

Every grant, change, and revocation is recorded in MyPreferences with its source and time.

2

Automatically Checked

Consent is verified in real time before outreach, and DNCSolution applies DNC, opt-out, reassigned-number, and litigator rules.

3

Compliant Contact

Only contacts with valid consent that pass the check are reached, and every decision is logged.

Automatic checks against National, State, Wireless & Internal DNC lists

Litigator List screening built into every campaign

Safe Harbor Defense via a complete record of all checks

Real-time consent verification before outreach via Decision Services

Explore DNCSolution →

Consent & Revocation Lifecycle

Six Steps That Keep You Defensible

01

Capture

Record consent compliantly on every channel, with the purpose, the source, and the exact language the customer agreed to.

02

Store

Keep every consent in one universal consent repository with full history, independent of any channel or contact element.

03

Verify

Check each contact’s most recent consent status in real time before outreach, through Decision Services integrations, with business rules applied automatically.

04

Revoke

Recognize revocation requests automatically, including reasonable-keyword opt-outs, and apply them within the 10-day and 5-minute processing rules.

05

Propagate

Apply each consent or revocation to matching contact methods across profiles, so every system works from the same decision.

06

Audit

Document every check and outcome, so you can show which decision was made, when, and why. Agent changes through the CSR portal are permission-controlled and logged.

Go Deeper on Consent

Consent, Revocation & 1-to-1 — Handled

MyPreferences powers the full consent lifecycle: compliant capture, automated revocation, and granular 1-to-1 seller-specific consent for regulated environments like Medicare. Explore how our Consent Management capabilities keep you defensible as the regulatory landscape shifts.

Explore Consent Management →

Compliant consent capture across every channel

Automated revocation — reasonable keywords, 10-day & 5-minute rules

Granular 1-to-1 seller-specific consent

Universal consent repository & full audit trail

The platform

Build It, Call It, or Connect It

No Code Designer

Experience API

Seamless Activation

MyPreferences for marketing & CX teams

Build bespoke consent & preference experiences with drag and drop ease.

Easy-to-use page designer helps you create and publish multilingual, fully responsive customer experiences without developer assistance.

Explore MyPreferences Sites →

Beyond Compliance

Compliance Opens the Door. Preferences Deepen the Relationship.

Once consent is secure, MyPreferences lets you build on that trusted foundation — capturing preferences, demographics, and feedback to personalize experiences and reduce global opt-outs. The same platform, doing double duty: protecting you from risk while driving measurable ROI.

Healthcare

$1.3M

saved by going digital and reducing printing costs.

Financial

$10M

projected incremental revenue by reducing global opt-outs.

Insurance

$9M

saved by going green with digital preference capture.

Unified Compliance Platform

Two Layers, One Platform

DNCSolution

The compliance and suppression layer

DNCSolution applies Do Not Call, opt-out, reassigned-number, and litigator rules across calls, email, text, and mail, and checks every contact before it goes out.

Explore DNCSolution →

MyPreferences

The consent and preference layer

MyPreferences captures and manages what each customer agreed to, so every channel and every check works from the same record.

Explore MyPreferences →

FAQ

Frequently asked questions

How MyPreferences captures, manages, and proves consent across every channel.

01What is MyPreferences?+

MyPreferences is PossibleNOW’s consent and preference management platform. It captures what each customer agreed to, stores it in one universal record, and makes that record available to every system, channel, and compliance check.

02How does MyPreferences work with DNCSolution?+

They are natively integrated. Consent captured in MyPreferences is automatically checked against National, State, Wireless, Litigator, and Internal lists by DNCSolution, so every contact is verified before outreach and the full record supports Safe Harbor defense.

03Does MyPreferences handle consent revocation?+

Yes. MyPreferences automates revocation, including reasonable-keyword opt-outs and the 10-day and 5-minute processing rules, and applies each revocation across every channel and system that relies on the record.

04Can it manage 1-to-1 seller-specific consent?+

Yes. MyPreferences supports granular 1-to-1, seller-specific consent for regulated environments such as Medicare, so each consent is tied to the specific seller and purpose the customer agreed to.

05Does it work with AI agents?+

Yes. AI agents, reps, dialers, and campaigns all read from the same consent record, so an AI agent only reaches customers who agreed to be contacted on that channel, for that purpose.

06How is consent data kept auditable?+

Every consent grant, change, and revocation is stored in a universal consent repository with a full audit trail. When agents record a change through the CSR portal, access is controlled by SSO and permissions, and every change is logged.

Beyond the Technology

Compliance Expertise When You Need It

Unlike competitors who sell technology only, we also offer strategic consulting and expert implementation — from consent strategy and regulatory preparedness to hands-on deployment. Our experts can architect your compliance program or train your team to run it themselves.

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30 minutes, no obligation

Ready when you are.

Reduce exposure, expand reach, and enable growth that holds up under scrutiny.

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Compliance at every point of interaction, for 25+ years.

4400 River Green Parkway
Duluth, GA 30096 1-800-585-4888 info@possiblenow.com
SOC 2 Type 2 Certified
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