Which Salesforce clouds does DNCSolution work with?

DNCSolution connects through Salesforce AppLink to Core CRM, Marketing Cloud, Data Cloud, and Agentforce, using a single connection pattern so the same compliance rules apply in every cloud.

What does DNCSolution check before a contact is made?

Federal, State, and Internal Do Not Contact lists, wireless numbers, Established Business Relationship exemptions, the FCC’s Reassigned Numbers Database, known TCPA litigators, time-of-day restrictions, state-specific rules, and call attempt limits.

Does it work with AI agents in Agentforce?

Yes. DNCSolution enforces DNC, EBR, curfew, and reassigned-number checks within Agentforce agent decisions and actions, whether the agent is assisting a user or acting on its own, and every decision is auditable.

Can reps call directly from Salesforce?

Yes. DNCSolution integrates with your cloud-based dialer for click-to-call and two-step call connection, so reps place calls from Salesforce, including from their own mobile phones, with every interaction logged and compliant.

How does it help with reassigned numbers and safe harbor?

Every number is checked against the FCC’s Reassigned Numbers Database before contact, which helps preserve safe harbor status if a number has changed hands since consent was given.

How is DNCSolution for Salesforce purchased?

Pricing is flexible and based on your database. DNCSolution functionality is included in your Salesforce service agreement, which simplifies paperwork and vendor onboarding, and you can pay for compliance services with Heroku tokens.

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DNC Compliance DNCSolution Fully integrated across every channel, with audit-ready reporting. Do Not Call DNC International DNC for Salesforce DNC B2B Email/Text/Mail Reassigned Numbers Litigator List TCPA

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FinTech & Financial Enterprise-grade DNC & consent controls for high-volume servicing and marketing. Explore → Insurance Stay ahead of TCPA & state-level telemarketing rules across every line of business. Explore → Healthcare Separate exempt reminders from marketing, with consent enforced before contact. Explore → Utilities & Energy Split informational from promotional contact across regulated and open markets. Explore → Retail & E-commerce Opt-out and consent checks on every promotional text, before it sends. Explore → Hospitality & Travel One consent standard across franchisees, POS vendors, and booking platforms. Explore →

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DNC Managed Services We run your compliance check program end to end — list hygiene, rule updates, and reporting handled for you.

Litigation Support Services Expert analysis, records, and testimony when a claim lands — evidence your counsel can stand behind.

Marketing Data Services Cleanse, verify, and enrich contact data so campaigns reach real, reachable, consenting people.

CPM Implementation Services Strategy and deployment for consent and preference management, from program design through go-live.

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Partner Overview How technology, consulting, and reseller partners extend compliance governance to their clients.

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About Us Who we are, and why compliance leaders have trusted us with their programs since 1999.

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Resource Center Articles, guides, videos and testimonials on consent and DNC compliance.

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Compliance decisioning engine

One Compliance Decisioning Engine. Every Salesforce Cloud.

Salesforce AppLink gives DNCSolution a single connection pattern across Sales Cloud and core CRM, Marketing Cloud, Data 360, Agentforce 360, and Slack. Every team and every channel follows the same rules, in real time.

Contact eligibility is checked at the moment of action against federal, state, international, and internal Do Not Contact lists, wireless lists, EBRs, the FCC's Reassigned Numbers Database, and known TCPA litigators. Every call, SMS, and email is evaluated before it's sent.

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DNCSolution for Salesforce: Contact Governance Across Every Salesforce Cloud

One Compliance Decisioning Engine. Every Salesforce Cloud.

Federal, State, and International Rules, Enforced Across Every Channel

A Full Compliance Feature Set, Built for Salesforce

Known Litigators and Reassigned Numbers, Handled Automatically

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Two Layers, One Platform

DNCSolution for Salesforce, Explained

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