ADVISORY

Compliance Advisory Services

Communicate effectively with the marketplace, while protecting your brand image and building trust while maintaining compliance with global regulations.

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You’ve worked hard to maintain a good brand image. Keep a strong reputation, enrich relationships and avoid expensive litigation.
COMPLIANCEPOINT

Marketing Compliance Advisory Services

Our wholly owned subsidiary, CompliancePoint, is an industry leader in marketing and privacy compliance advisory services. In the ever-changing global communications landscape, CompliancePoint can help you in your efforts to limit consumer complaints, avoid costly class action lawsuits and achieve compliance with global regulations.

Marketing Compliance Advisory Services

Privacy

CompliancePoint utilizes a full life cycle approach helping organizations solve for their privacy challenges, founded in our experience with enterprise risk management.

By maintaining a knowledgeable presence in privacy, information security, and regulator interpretation in the courtroom, CompliancePoint is uniquely prepared to provide a holistic and comprehensive approach to privacy compliance.

FIND


Intended to help identify the risk associated with their applicable regulatory requirements. Includes an evaluation of current business goals and objectives, how the organization engages with the data subjects, and assessing the readiness of the organization’s governance, operation, and technology.

FIX


Intended to help mitigate the risk associated with any identified regulatory requirements and deficiencies. Includes control design using a Corrective Action Plan and solutioning for deficiencies identified during the initial assessment. Provides resources to assist with an audit of the environment with production controls and exercise these controls to test their effectiveness. 

MANAGE


Intended to help maintain ongoing current risk posture and compliance with the identified regulations. Implement personal information management systems and information security management systems that will meet any ongoing privacy requirements. Enables our customers to set up a centralized management program for maintaining compliance, defining control owners and dashboard reporting for management oversight. Design feedback loops into program management processes, ensuring continuous improvement for the program and mitigating risk over the long run.





What gets you into TCPA hot water?

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TCPA

How Our Experts Can Help with TCPA & Mobile Compliance

Texts and calls are an essential part of most marketing strategies, yet they are complicated by a wide variety of compliance requirements and unique business needs. CompliancePoint’s services help companies overcome these hurdles by enabling them to identify, understand, and resolve their customer contact compliance issues that may be putting their organization at risk.


Why It’s Important

Approximately 4,000 TCPA lawsuits are filed every year and telemarketing is a top consumer complaint to the FTC & FCC. Fine and settlement amounts are thousands of dollars per violation. State Attorney Generals may bring lawsuits in federal court for actual damages or fines of $500, whichever is greater. If a company knowingly violated the law, that amount can be tripled to $1,500 per violation.

Under Canada’s Anti-Spam Law, which covers text messages, the maximum penalty is $1 million CAD for individuals and up to $10 million CAD for corporations, per violation. Further, Canada’s Unsolicited Telecommunications Rules allows for penalties up to $15,000 CAD per telemarketing violation for a corporation.



How to communicate during a pandemic

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EMAIL

How Our Experts Can Help with Email Compliance

Through the CAN-SPAM Act, the Federal Trade Commission (FTC) covers all marketing email messages, which the law defines as "any electronic mail message the primary purpose of which is the commercial advertisement." Our compliance advisors can evaluate and recommend email processes and best practices to keep you operating within the limits of the law.

Canadian regulatory bodies have become increasingly active with enforcements against violators of their consumer contact requirements. If your company intends to email to Canadian residents, Canada’s Anti-Spam Law (CASL) must be considered as its rules create a permission-based regime meaning that consent is required BEFORE sending a commercial email.

Why It’s Important

Each commercial email in violation of CAN-SPAM is subject to penalties of up to $40,000, and more than one entity (the business, related entities and subcontractors) may be held responsible for violations. Thus, we recommend including all entities, that work on your behalf, to be included in your compliance oversight programs. Emails making false or misleading claims may be subject to laws outlining deceptive advertising. Furthermore, the law provides for criminal penalties, including imprisonment.

Under Canada’s Anti-Spam Law, which covers text messages, the maximum penalty is $1 million CAD for individuals and up to $10 million CAD for corporations, per violation. Further, Canada’s Unsolicited Telecommunications Rules allows for penalties up to $15,000 CAD per telemarketing violation for a corporation.




EXPERTISE

Need Our Expertise?

If you need the expertise of a compliance advisory service, don’t hesitate to contact us today. It’s not worth the risk of litigation, and it’s important to keep in mind the possibility of PR damage to your organization. The effects of negative publicity can be worse for a company long-term than the fine. Let us help.




Learn how to mitigate TCPA compliance risk

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