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Practical takes on consent, preference, and DNC compliance — what changed, what it means for outbound, and what to do about it.
The FCC offers a limited safe harbor for calls to numbers recently ported from wireline to wireless. How it works and the conditions for qualifying.
Yes, but qualifying is strict. The TCPA safe harbor for calls to reassigned numbers depends on querying the FCC's Reassigned Numbers Database within 30 days of the call.
TCPA litigators go after companies with weak compliance. The businesses and practices most at risk, from high call volume to ignored opt-outs.
If your call center contacts US consumers, US telemarketing laws apply wherever you're based. What offshore call centers need to know about TCPA and DNC.
Just one. A single TCPA violation, like calling a DNC-listed number or texting without consent, can bring a lawsuit, with fines of up to $1,500 per violation.
Businesses that telemarket to US consumers need a SAN to access the National DNC Registry. How to register with the FTC, pay fees and renew each year.
TCPA litigators and professional plaintiffs bait businesses into violations to force settlements. Common tactics to watch for and safeguards that limit exposure.
No. The TCPA applies to businesses of every size that call, text or fax consumers. What small companies must do on consent and DNC rules, and what violations can cost.
Not every telemarketer needs a Subscription Account Number, but most do. Who needs a SAN to access the National DNC Registry and common misconceptions.
Only if you call nationwide. A Subscription Account Number grants National DNC Registry access for the area codes you plan to call, which helps control compliance costs.
Avoiding a TCPA lawsuit comes down to consent, honoring the Do Not Call Registry, clear opt-outs and solid records. The key steps to follow.
B2B callers aren't exempt from the TCPA. Common vulnerabilities include autodialer use, consent for mobile calls and overlooked Do Not Call obligations.