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A multi-tiered retailer saves $9.2M a year through digital adoption
Case law, damages exposure, and the record-keeping practices that hold up when a claim lands. Updated as rulings come down.
Avoiding a TCPA lawsuit comes down to consent, honoring the Do Not Call Registry, clear opt-outs and solid records. The key steps to follow.
B2B callers aren't exempt from the TCPA. Common vulnerabilities include autodialer use, consent for mobile calls and overlooked Do Not Call obligations.
New FCC rules make it easier for consumers to revoke consent to automated calls and texts. Experts from PossibleNOW and Drips explain what changes and how to adapt.
Package delivery notifications can be exempt from the TCPA if they are strictly about delivery status and non-promotional. What qualifies and what doesn't.
Utility messages about outages, safety or service updates may be TCPA-exempt if they're purely informational. Where the line falls for utility companies.
Some. Fraud alerts, data breach notices and account alerts can go out without prior consent, but marketing calls and texts still need prior express written consent.
The FCC's one-to-one consent ruling requires prior express written consent for each seller. A webinar on its impact on lead generation and how to adapt.
Yes. Breaking TCPA and FTC Do Not Call rules can lead to lawsuits, class actions, fines and reputational damage. What's at stake for companies doing outbound outreach.
Healthcare providers have certain TCPA exemptions for calls and texts tied to patient care, but marketing and automated calls to mobiles still have rules.
PossibleNOW adds MyPreferences functionality that lets performance marketers capture express written consent for multiple lead buyers at once under the FCC's rule.
Companies can be held liable when vendors, contractors or franchisees make unlawful calls on their behalf. How TCPA vicarious liability works and how to limit it.
Practical steps for staying clear of TCPA violations, from consent capture and DNC scrubbing to documentation that holds up if a claim is filed.