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A multi-tiered retailer saves $9.2M a year through digital adoption
Case law, damages exposure, and the record-keeping practices that hold up when a claim lands. Updated as rulings come down.
TCPA lawsuits over calling-time violations are increasing. Why quiet-hours claims are easy to bring and how to enforce time-zone rules reliably.
When a number is reassigned, prior consent no longer applies. The TCPA risks marketers face when calling or texting reassigned numbers, even unknowingly.
The FCC offers a limited safe harbor for calls to numbers recently ported from wireline to wireless. How it works and the conditions for qualifying.
Yes, but qualifying is strict. The TCPA safe harbor for calls to reassigned numbers depends on querying the FCC's Reassigned Numbers Database within 30 days of the call.
TCPA litigators go after companies with weak compliance. The businesses and practices most at risk, from high call volume to ignored opt-outs.
How serial TCPA plaintiffs find and build claims, why they target certain callers, and the compliance practices that make a company a harder target.
A 10-point TCPA checklist covering agent training, calling hours, DNC scrubbing, consent, revocations, abandonment rates, and vendor oversight.
An overview of the Telephone Consumer Protection Act: what it covers, the consent it requires for calls and texts, and the penalties for violations.
A summary of the FCC's consent revocation rules: how consumers can revoke, how quickly requests must be honored, and what changes for callers.
Just one. A single TCPA violation, like calling a DNC-listed number or texting without consent, can bring a lawsuit, with fines of up to $1,500 per violation.
TCPA litigators and professional plaintiffs bait businesses into violations to force settlements. Common tactics to watch for and safeguards that limit exposure.
No. The TCPA applies to businesses of every size that call, text or fax consumers. What small companies must do on consent and DNC rules, and what violations can cost.