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DNC Compliance DNCSolution Fully integrated across every channel, with audit-ready reporting. Do Not Call DNC International DNC for Salesforce DNC B2B Email/Text/Mail Reassigned Numbers Litigator List TCPA
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FinTech & Financial Enterprise-grade DNC & consent controls for high-volume servicing and marketing. Explore → Insurance Stay ahead of TCPA & state-level telemarketing rules across every line of business. Explore → Healthcare Separate exempt reminders from marketing, with consent enforced before contact. Explore → Utilities & Energy Split informational from promotional contact across regulated and open markets. Explore → Retail & E-commerce Opt-out and consent checks on every promotional text, before it sends. Explore → Hospitality & Travel One consent standard across franchisees, POS vendors, and booking platforms. Explore →

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DNC Managed Services We run your compliance check program end to end — list hygiene, rule updates, and reporting handled for you.
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Marketing Data Services Cleanse, verify, and enrich contact data so campaigns reach real, reachable, consenting people.
CPM Implementation Services Strategy and deployment for consent and preference management, from program design through go-live.

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Resource Center Articles, guides, videos and testimonials on consent and DNC compliance.
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Preference Mgmt

Preference Mgmt

Giving customers real control over what they receive and how. Preference center design, completion rates, and the operational work behind honoring choices.

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Defining Meaningful Metrics: 6 Soft KPIs to Measure Customer Preference Collection
Blogs
April 2, 2018

Defining Meaningful Metrics: 6 Soft KPIs to Measure Customer Preference Collection

Beyond the hard numbers, softer KPIs show whether preference management is working. Six soft metrics for measuring how well you collect customer preferences.

5 Reasons Why Enterprises Struggle with Customer Engagement
Articles
January 8, 2018

5 Reasons Why Enterprises Struggle with Customer Engagement

Enterprises have the budgets and talent, yet many struggle with customer engagement. Here are five reasons why, including how they handle consent and preferences.

Zero-Party Data, Preferences and Consent: DIY vs Buy
Whitepapers
January 2, 2018

Zero-Party Data, Preferences and Consent: DIY vs Buy

The build-versus-buy decision for consent and preference infrastructure, and the costs that surface after the first release ships.

When Should You Collect Customer Preferences?
Videos
October 10, 2017

When Should You Collect Customer Preferences?

Timing matters when asking customers what they want. A short video on when to collect customer preferences so the request feels relevant and welcome.

Why You Should Collect Preferences From Prospects
Videos
October 10, 2017

Why You Should Collect Preferences From Prospects

Preference collection shouldn't wait until someone becomes a customer. A short video on why asking prospects what they want pays off early.

How to Learn What Customers Really Want
Videos
October 10, 2017

How to Learn What Customers Really Want

Two ways to learn customer preferences: ask directly, or infer from behavior. Eric Holtzclaw explains both and why a closed-loop relationship matters.

Compliance Must Be Part of Your Preference Strategy
Videos
October 10, 2017

Compliance Must Be Part of Your Preference Strategy

A preference center is only the beginning. Eric Holtzclaw explains why preferences must reach every system and why compliance belongs in the strategy.

What Is the Best Way to Achieve Communications Compliance?
Videos
October 10, 2017

What Is the Best Way to Achieve Communications Compliance?

Communications compliance is hard to get right across channels. A short video answering how companies can best achieve it through preference management.

Best Practices for Opt-Down Pages
Videos
October 10, 2017

Best Practices for Opt-Down Pages

Eric Holtzclaw explains why an opt-down page should offer just three choices: opt out of everything, opt out of this message, or visit the preference center.

How to Organize a Preference Center
Videos
October 10, 2017

How to Organize a Preference Center

Eric Holtzclaw suggests sorting a preference center into three groups: what customers want, what you want to send, and what you must send.

Gain a Global View of Customer Communications
Videos
October 10, 2017

Gain a Global View of Customer Communications

Eric Holtzclaw describes the communication matrix: a map of what each business unit sends customers and through which channels, across the enterprise.

How Preference Management Should Look Inside the Enterprise
Articles
October 10, 2017

How Preference Management Should Look Inside the Enterprise

Consumers set preferences every day. Five foundational principles for how preference management should work inside the enterprise.

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