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Federal and state Do Not Call registries, scrubbing cadence, and exemptions. The operational core of any outbound calling program.
Some. Fraud alerts, data breach notices and account alerts can go out without prior consent, but marketing calls and texts still need prior express written consent.
No. The TCPA and TSR set a federal baseline, but states can add stricter rules on call times and consent. How to comply with both layers of telemarketing law.
Several states, including California, Florida and New York, have text marketing laws that go beyond the TCPA. A state-by-state look at key provisions.
Not necessarily. Many states add registration or licensing rules on top of the TCPA. The factors that decide where telemarketers must register, and why it gets complex.
The FCC's one-to-one consent ruling requires prior express written consent for each seller. A webinar on its impact on lead generation and how to adapt.
Often, yes. Federal and state regulators may impose extra marketing rules during emergencies. What businesses running calls, emails and texts need to watch for.
Purely informational texts like appointment reminders can be exempt from some TCPA consent rules. Add promotional content, though, and consent is required.
An existing business relationship, based on a past purchase or inquiry, allows some Do Not Call exemptions. How the FTC and FCC define and limit it.
Yes. Breaking TCPA and FTC Do Not Call rules can lead to lawsuits, class actions, fines and reputational damage. What's at stake for companies doing outbound outreach.
Healthcare providers have certain TCPA exemptions for calls and texts tied to patient care, but marketing and automated calls to mobiles still have rules.
B2B calls often fall outside National DNC Registry rules, but state laws and the nature of the call can change that. When the exemption applies.
A valid established business relationship can permit sales calls to numbers on the National DNC Registry, but conditions apply. When the EBR exemption holds.