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Downloadable research, benchmarks, and reference guides — built to circulate internally and hold up in a compliance review.
The FCC is weighing a rollback of some TCPA requirements. Which rules are under review and what the changes could mean for compliance programs.
What a federal government shutdown does and does not change for telemarketers, and why Do Not Call obligations still apply while agencies are closed.
When a telemarketing vendor breaks the rules, the brand can still be liable. How vicarious liability works and how vendor oversight limits exposure.
Recent FTC enforcement against deceptive telemarketing, the practices that triggered large penalties, and the lessons for legitimate outbound programs.
State data privacy laws are adding obligations that reach outbound calling and texting. What telemarketers should watch as more states pass them.
Reassigned phone numbers have become a leading source of TCPA claims. Why calls to reassigned numbers create exposure and how the RND helps reduce it.
Following McLaughlin, courts are split on whether the TCPA's do-not-call rules cover text messages. The rulings so far and what they mean for texting.
Common assumptions about telemarketing law that leave organizations exposed, from exemptions to consent, and what the rules actually say.
How calls and texts to reassigned numbers are contributing to a rise in TCPA lawsuits, and the checks that help prevent reaching the wrong person.
The Supreme Court's McLaughlin decision ended mandatory deference to FCC TCPA interpretations. What the ruling says and why it matters for callers.
How far CAN-SPAM preempts state email laws, where state rules still apply, and what that means for commercial email compliance programs.
TCPA filings climbed in 2025. What is driving the increase, which claims are most common, and how organizations can reduce litigation exposure.