Not sure where to start?

Most teams begin with DNCSolution

Explore DNCSolution → Talk to an Expert

Don't see your industry?

DNCSolution adapts to any regulated, outbound-driven business

Talk to an Expert → Talk to an Expert

Expertise, not just software

Services

DNC Managed Services We run your compliance check program end to end — list hygiene, rule updates, and reporting handled for you.
Litigation Support Services Expert analysis, records, and testimony when a claim lands — evidence your counsel can stand behind.
Marketing Data Services Cleanse, verify, and enrich contact data so campaigns reach real, reachable, consenting people.
CPM Implementation Services Strategy and deployment for consent and preference management, from program design through go-live.

Backed by 25+ years

A team that has seen your compliance problem before

Talk to an Expert → See all services

Built to integrate

Partners

Partner Overview How technology, consulting, and reseller partners extend compliance governance to their clients.
Partner LoginComing soon Sign in to the partner portal for deal registration, enablement, and account resources.

Better together

Bring governed contact compliance to the platforms your clients already run

Become a partner → See integrations

25+ years in compliance

Company

About Us Who we are, and why compliance leaders have trusted us with their programs since 1999.
Careers Join a team solving compliance problems that carry real consequences for real companies.
Contact Us Talk to a compliance expert, request a demo, or reach support directly.
Trust SOC 2 Type 2 certification, security practices, and the audit posture behind the platform.

Trusted since 1999

300+ enterprise customers across 50 states and 33 countries

Contact us → Visit Trust Center

Proof, answers and insight

Resources

Resource Center Articles, guides, videos and testimonials on consent and DNC compliance.
Case Studies How brands saved millions and grew revenue with PossibleNOW.
FAQs Answers on DNC, consent, preference management and zero-party data.

Explore the Resource Center

Featured case study

A multi-tiered retailer saves $9.2M a year through digital adoption

Read the story → All case studies
Articles
September 12, 2017

What is a Preference?

A plain-language definition of a preference: what you want to hear about, how you want to receive it and how often, shown with a simple coffee example.

What is a Preference?

Example: Eric wants to learn more about coffee via a weekly email.

Whenever you tell a business what kind of information you want, you are sharing a preference. For example, telling a coffee roaster that you want information about coffee is a preference.

Telling a business how you want to receive that information is also a preference. For example, telling a coffee roaster that you want to receive information about coffee via email is a preference.

Finally, telling a business how often you want to hear about something is also a preference. For example, telling a coffee roaster that you want weekly emails about coffee is a preference.

Sharing preferences ensures that you receive useful information from businesses. This is good for you (learn about coffee!) and good for the business (sell more coffee!). Preferences also ensure that you receive information the way you want it and only as often as you want it.

This is some text inside of a div block.
This is some text inside of a div block.
Zero Party DataArticles