DNCSolution
DNCSolution is a unified compliance platform that screens every contact against federal, state, international, wireless, internal, reassigned-number, and known-litigator lists at the moment of action — whether the contact is initiated by a person, a campaign, or an AI agent.
Why the risk changed
TCPA damages run $500 to $1,500 per call or text, and every contact in a campaign counts separately — which is how a single unchecked list becomes a seven-figure claim. Federal rules now sit on top of state mini-TCPA statutes with their own private rights of action, and serial litigators file at volume against both.
What is new is speed. The FCC's 2024 ruling put AI-generated calls squarely under the TCPA, and an autonomous agent can work through a list faster than anyone can review it. The check has to happen at the moment of action, not in a nightly batch.
$500 to $1,500 each, and every call counts separately.
Mini-TCPA statutes carry their own private rights of action.
The FCC put AI-generated calls under the TCPA in 2024.
Rule enforcement
DNCSolution verifies callable status in real time and returns an answer in milliseconds, so no one on your team has to hold the rules in their head — and no automated process can outrun them.
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Is the number on a federal, state, wireless, or internal DNC list?
2
Does an Established Business Relationship exemption apply?
3
Has the number changed hands, per the Reassigned Numbers Database?
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Is this a known TCPA litigator?
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Is the call inside permitted hours for that area code?
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Is the state observing a holiday or under a declared emergency?
Every channel
Do Not Contact obligations do not stop at the phone. DNCSolution covers all four outbound channels against the registries that govern each one — TCPA, TSR, CAN-SPAM, and CASL.
DNcall
High-volume compliance checks against national, state, wireless, and company-specific lists, with EBR handling and time-of-day enforcement.
DNemail
API or file-based compliance checks against the DMA Do Not Email list, the FTC domain list, your internal suppressions, and anything captured in MyPreferences.
DNtext
SMS carries its own consent burden — established business relationship does not cover it. Centralize opt-outs and verify consent before every send.
DNmail
Honor Do Not Mail requests and DMA lists while improving deliverability through NCOA, address standardization, and delivery point validation.
Beyond the registries
A number can be clear of every DNC list and still expose you to risk. It may have changed hands, belong to a professional plaintiff, or carry consent you cannot evidence. These four layers close that gap — and each is available on its own.
Explore TCPA risk tools →The FCC database tracks over 554 million disconnected numbers and grows by nearly 9 million a month. On average 6.2% of numbers compliance-checked against it have changed owners.
Professional plaintiffs file at volume — one Texas individual filed more than 60 suits in 17 months. Suppress them before outreach rather than after service.
Extend compliance checks beyond U.S. federal and state rules to international Do Not Call registries, such as Canada's National DNCL, so global outreach follows the rules of each country you contact.
Collect and evidence express written consent for wireless contact, so the consent you rely on is the consent you can produce.
The platform
For compliance and marketing operations
Organize work as projects, campaigns, and call lists, with configurable outputs and EBR policy management from one administration interface. Reassigned-number exclusion is built into the workflow rather than handled on the side.
Interactive bulk compliance checks for high-volume list processing
Centralized EBR policy management, default or custom by state
Callable, non-callable, or full-record output with custom flagging
AI governance
An AI agent does not pause to check consent. It works a list at machine speed, and every contact it makes without a check is a separate statutory violation. Batch compliance checks cannot govern that, because the decision and the action happen in the same instant.
DNCSolution enforces the check inside the agent's decision — including native enforcement within Salesforce Agentforce, so autonomous actions are governed at the moment of execution.
A callable answer inside the CRM before the dialer connects, with the disposition logged automatically.
Journeys and batch sends check at the moment of send, not at the moment the list was built.
Native enforcement inside agent decisions and actions, whether assisting a user or operating autonomously.
Frequently asked questions
The registry is federal, but the obligations are not only federal. Here is what it covers, who has to honor it, and where state rules go further.
01
What is the National Do Not Call Registry?
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The Do Not Call Registry is a national database maintained by the government that contains a list of telephone numbers of people who request that they not receive sales calls from telemarketers. The Federal Trade Commission launched the National Do Not Call Registry in 2003 in response to the Do-Not-Call Implementation Act of 2003, which aims to protect telephone consumers' interests.
The Do-Not-Call Implementation Act is an extension of the Telephone Consumer Protection Act (TCPA) of 1991, which put limits on telephone solicitations. The TCPA requires telemarketing companies to have a company-specific do not call list and prohibits them from using artificial voices or automation to make telemarketer calls.
02
How does the federal Do Not Call Registry work?
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If a person adds their phone number to the registry, telemarketers and telemarketing companies have 31 days to remove them from their lists. The national registry includes cell phones and landlines, and it applies to interstate phone calls.
In other words, the registry is a list of individuals that businesses are not allowed to call. Businesses cannot contact a number on the list unless they have written permission from the consumer themselves.
Under federal law, telemarketing companies can call and make a sales pitch between 8 AM and 9 PM. Individual states have more specific restrictions — the Alabama Do Not Call list, for example, does not allow unsolicited calls on Sundays or holidays such as Christmas or Easter. Further restrictions on dates and times exist, so check the rules for each state you call.
03
How do I add my number to the National Do Not Call Registry?
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You can register a landline or cell phone number by calling 1-888-382-1222, or submit it online at DoNotCall.gov. If you register online, you will have to validate your submission via a link sent to your email within 72 hours.
Your number should show up on the do not call list within one business day. However, businesses have 31 days to stop calling it.
04
Can I add multiple phone numbers?
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Yes. You can register as many telephone numbers as you have, and many people add both their landline and cell phone numbers. There is no fee to register additional numbers.
05
Does registration expire?
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No. Once you add your number to the do not call list, it stays there until you ask the FTC to remove it, or the number is disconnected or reassigned. If your old number is on the list, remember to register your new one — registration does not carry over.
Beyond the technology
DNC managed services, list management, state telemarketer registration, and litigation support — handled by the team that has run these programs since 1999. Outsource the parts that consume your week, or have us train your staff to own them.
30 minutes, no obligation