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Don't see your industry?

DNCSolution adapts to any regulated, outbound-driven business

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Expertise, not just software

Services

DNC Managed Services We run your compliance check program end to end — list hygiene, rule updates, and reporting handled for you.
Litigation Support Services Expert analysis, records, and testimony when a claim lands — evidence your counsel can stand behind.
Marketing Data Services Cleanse, verify, and enrich contact data so campaigns reach real, reachable, consenting people.
CPM Implementation Services Strategy and deployment for consent and preference management, from program design through go-live.

Backed by 25+ years

A team that has seen your compliance problem before

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Built to integrate

Partners

Partner Overview How technology, consulting, and reseller partners extend compliance governance to their clients.
Partner LoginComing soon Sign in to the partner portal for deal registration, enablement, and account resources.

Better together

Bring governed contact compliance to the platforms your clients already run

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25+ years in compliance

Company

About Us Who we are, and why compliance leaders have trusted us with their programs since 1999.
Careers Join a team solving compliance problems that carry real consequences for real companies.
Contact Us Talk to a compliance expert, request a demo, or reach support directly.
Trust SOC 2 Type 2 certification, security practices, and the audit posture behind the platform.

Trusted since 1999

300+ enterprise customers across 50 states and 33 countries

Contact us → Visit Trust Center

Proof, answers and insight

Resources

Resource Center Articles, guides, videos and testimonials on consent and DNC compliance.
Case Studies How brands saved millions and grew revenue with PossibleNOW.
FAQs Answers on DNC, consent, preference management and zero-party data.

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Featured case study

A multi-tiered retailer saves $9.2M a year through digital adoption

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DNCSolution

Every Contact Checked Before It Goes Out.

DNCSolution is a unified compliance platform that screens every contact against federal, state, international, wireless, internal, reassigned-number, and known-litigator lists at the moment of action — whether the contact is initiated by a person, a campaign, or an AI agent.

Why the risk changedRule enforcementEvery channelPlatformAI governanceFAQ

Why the risk changed

Outreach Got Faster. The Rules Did Not Get Simpler.

TCPA damages run $500 to $1,500 per call or text, and every contact in a campaign counts separately — which is how a single unchecked list becomes a seven-figure claim. Federal rules now sit on top of state mini-TCPA statutes with their own private rights of action, and serial litigators file at volume against both.

What is new is speed. The FCC's 2024 ruling put AI-generated calls squarely under the TCPA, and an autonomous agent can work through a list faster than anyone can review it. The check has to happen at the moment of action, not in a nightly batch.

Damages compound per contact

$500 to $1,500 each, and every call counts separately.

State rules stack on federal

Mini-TCPA statutes carry their own private rights of action.

AI moves faster than review

The FCC put AI-generated calls under the TCPA in 2024.

Rule enforcement

Six Questions, Answered Before Every Contact

DNCSolution verifies callable status in real time and returns an answer in milliseconds, so no one on your team has to hold the rules in their head — and no automated process can outrun them.

1

Is the number on a federal, state, wireless, or internal DNC list?

2

Does an Established Business Relationship exemption apply?

3

Has the number changed hands, per the Reassigned Numbers Database?

4

Is this a known TCPA litigator?

5

Is the call inside permitted hours for that area code?

6

Is the state observing a holiday or under a declared emergency?

Every channel

One Unified Platform for Call, Email, Text, and Mail

Do Not Contact obligations do not stop at the phone. DNCSolution covers all four outbound channels against the registries that govern each one — TCPA, TSR, CAN-SPAM, and CASL.

DNcall

Do Not Call

High-volume compliance checks against national, state, wireless, and company-specific lists, with EBR handling and time-of-day enforcement.

DNemail

Do Not Email

API or file-based compliance checks against the DMA Do Not Email list, the FTC domain list, your internal suppressions, and anything captured in MyPreferences.

DNtext

Do Not Text

SMS carries its own consent burden — established business relationship does not cover it. Centralize opt-outs and verify consent before every send.

DNmail

Do Not Mail

Honor Do Not Mail requests and DMA lists while improving deliverability through NCOA, address standardization, and delivery point validation.

The platform

Compliance That Fits Your Workflow

For compliance and marketing operations

Bulk compliance checks rebuilt around how campaigns actually run.

Organize work as projects, campaigns, and call lists, with configurable outputs and EBR policy management from one administration interface. Reassigned-number exclusion is built into the workflow rather than handled on the side.

Interactive bulk compliance checks for high-volume list processing

Centralized EBR policy management, default or custom by state

Callable, non-callable, or full-record output with custom flagging

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AI governance

The Same Rules Apply to Every Actor — Human or AI

An AI agent does not pause to check consent. It works a list at machine speed, and every contact it makes without a check is a separate statutory violation. Batch compliance checks cannot govern that, because the decision and the action happen in the same instant.

DNCSolution enforces the check inside the agent's decision — including native enforcement within Salesforce Agentforce, so autonomous actions are governed at the moment of execution.

Human agents

A callable answer inside the CRM before the dialer connects, with the disposition logged automatically.

Automated campaigns

Journeys and batch sends check at the moment of send, not at the moment the list was built.

AI agents

Native enforcement inside agent decisions and actions, whether assisting a user or operating autonomously.

Frequently asked questions

Do Not Call Registry, Explained

The registry is federal, but the obligations are not only federal. Here is what it covers, who has to honor it, and where state rules go further.

01

What is the National Do Not Call Registry?

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The Do Not Call Registry is a national database maintained by the government that contains a list of telephone numbers of people who request that they not receive sales calls from telemarketers. The Federal Trade Commission launched the National Do Not Call Registry in 2003 in response to the Do-Not-Call Implementation Act of 2003, which aims to protect telephone consumers' interests.

The Do-Not-Call Implementation Act is an extension of the Telephone Consumer Protection Act (TCPA) of 1991, which put limits on telephone solicitations. The TCPA requires telemarketing companies to have a company-specific do not call list and prohibits them from using artificial voices or automation to make telemarketer calls.

02

How does the federal Do Not Call Registry work?

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If a person adds their phone number to the registry, telemarketers and telemarketing companies have 31 days to remove them from their lists. The national registry includes cell phones and landlines, and it applies to interstate phone calls.

In other words, the registry is a list of individuals that businesses are not allowed to call. Businesses cannot contact a number on the list unless they have written permission from the consumer themselves.

Under federal law, telemarketing companies can call and make a sales pitch between 8 AM and 9 PM. Individual states have more specific restrictions — the Alabama Do Not Call list, for example, does not allow unsolicited calls on Sundays or holidays such as Christmas or Easter. Further restrictions on dates and times exist, so check the rules for each state you call.

03

How do I add my number to the National Do Not Call Registry?

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You can register a landline or cell phone number by calling 1-888-382-1222, or submit it online at DoNotCall.gov. If you register online, you will have to validate your submission via a link sent to your email within 72 hours.

Your number should show up on the do not call list within one business day. However, businesses have 31 days to stop calling it.

04

Can I add multiple phone numbers?

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Yes. You can register as many telephone numbers as you have, and many people add both their landline and cell phone numbers. There is no fee to register additional numbers.

05

Does registration expire?

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No. Once you add your number to the do not call list, it stays there until you ask the FTC to remove it, or the number is disconnected or reassigned. If your old number is on the list, remember to register your new one — registration does not carry over.

Beyond the technology

Let Our Team Run the Operational Load

DNC managed services, list management, state telemarketer registration, and litigation support — handled by the team that has run these programs since 1999. Outsource the parts that consume your week, or have us train your staff to own them.

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30 minutes, no obligation