{"id":5488,"date":"2023-12-07T16:42:49","date_gmt":"2023-12-07T16:42:49","guid":{"rendered":"https:\/\/www.possiblenow.com\/resources\/?p=5488"},"modified":"2025-05-15T16:53:53","modified_gmt":"2025-05-15T16:53:53","slug":"connecticuts-sb1058-an-update-to-tcpa","status":"publish","type":"post","link":"https:\/\/www.possiblenow.com\/resources\/do-not-call-solutions\/connecticuts-sb1058-an-update-to-tcpa\/","title":{"rendered":"Connecticut&#8217;s SB1058 &#8211; an Update to TCPA"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.youtube.com\/@CompliancePoint\"><\/a><\/p>\n\n\n<p>\u00a0<\/p>\n<div class=\"video-container\"><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/yOT0nyd46W0?rel=0\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<p>\u00a0<\/p>\n\n\n<h2 class=\"wp-block-heading\">Summary<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The webinar, hosted by PossibleNOW and CompliancePoint, breaks down Connecticut Senate Bill 1058, which enacts stringent telemarketing restrictions. Unlike other state laws, SB 1058 prohibits all unsolicited telephonic sales calls to Connecticut residents\u2014regardless of whether the call is manually dialed or if the recipient is on a Do Not Call (DNC) list\u2014unless specific exemptions apply. These exemptions include having express written consent, existing business relationships (EBRs) within the past 12 months, or calls responding to inquiries. Notably, business-to-business (B2B), political, nonprofit, debt collection, and informational calls are exempt. The law mandates that within the first 10 seconds of a call, the caller must disclose their identity and intent and offer the recipient options to end the call or be added to the caller\u2019s internal DNC list. Connecticut also tightens permissible call hours from 9 a.m. to 8 p.m. (shorter than the federal window) and introduces a rebuttable presumption: any call to a Connecticut area code is assumed to fall under the law unless proven otherwise.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To assist with compliance, PossibleNOW\u2019s DNC solution integrates area-code-based suppression and will expand in Q1 2024 to include scrubbing by state of residency via API. This dual approach\u2014area code and residency\u2014will allow users to apply the strictest applicable rule, whether it\u2019s Connecticut\u2019s or another state\u2019s. The law\u2019s enforcement implications are serious, with penalties of $2,000 per violation and the possibility of private legal action under the state\u2019s Unfair Trade Practices Act. While there is no statutory Safe Harbor provision under SB 1058, organizations are encouraged to maintain robust compliance procedures, especially since enforcement expectations remain unclear. Existing TCPA-compliant consent mechanisms (e.g., web forms or recorded affirmations) remain valid for Connecticut calls. The webinar concludes with a Q&amp;A session addressing consent, EBR application, and operational implementation of the new rules.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-group alignfull has-text-color has-background\" style=\"color:#000000;background-color:#ffffff\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-text-align-center has-text-color wp-block-paragraph\" style=\"color:#275b81;font-size:23px\"><strong>Request a Demo Today<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-b07f0535 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-25 has-custom-font-size is-style-fill has-medium-font-size\"><a class=\"wp-block-button__link has-background has-text-align-center wp-element-button\" href=\"https:\/\/site.possiblenow.com\/request-a-demo\" style=\"background-color:#d86618\"><strong>Contact Us<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">About PossibleNOW<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">PossibleNOW is the pioneer and leader in <a href=\"https:\/\/www.possiblenow.com\/products\/mypreferences\/consent-management\/\">customer consent<\/a>, <a href=\"https:\/\/www.possiblenow.com\/products\/mypreferences\/preference-management\/\">preference<\/a>, and regulatory compliance solutions. We leverage our <a href=\"https:\/\/www.possiblenow.com\/products\/mypreferences\/\">MyPreferences technology<\/a>, processes, and services to enable relevant, trusted, and compliant customer interactions. Our platform empowers the collection, centralization, and distribution of customer communication consent and preferences across the<br>enterprise. <a href=\"https:\/\/www.possiblenow.com\/products\/dncsolution\/\">DNCSolution<\/a> addresses Do Not Contact regulations such as <a href=\"https:\/\/www.possiblenow.com\/products\/dncsolution\/tcpa\/\">TCPA<\/a>, CAN-SPAM and CASL, allowing companies to adhere to DNC requirements, backed by our 100% compliance guarantee. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">PossibleNOW\u2019s strategic consultants take a holistic approach, leveraging years of experience when creating strategic roadmaps, planning technology deployments, and designing customer interfaces. PossibleNOW is purpose-built to help large, complex organizations improve customer experiences and loyalty while mitigating compliance risk.<\/p>\n\n\n<div class=\"wp-block-post-author\"><div class=\"wp-block-post-author__avatar\"><img alt='' src='https:\/\/secure.gravatar.com\/avatar\/3ac3ab6d649088f91adcbc55d77aa5314b6c5a93250b5ae5e0c50bad803eb440?s=48&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/3ac3ab6d649088f91adcbc55d77aa5314b6c5a93250b5ae5e0c50bad803eb440?s=96&#038;d=mm&#038;r=g 2x' class='avatar avatar-48 photo' height='48' width='48' \/><\/div><div class=\"wp-block-post-author__content\"><p class=\"wp-block-post-author__byline\">This post was reviewed by an expert from <a href=\"https:\/\/www.possiblenow.com\/about-us\/\">PossibleNow<\/a><\/p><p class=\"wp-block-post-author__name\">PossibleNOW<\/p><\/div><\/div>\n\n\n<script type=\"application\/ld+json\">{\n  \"@context\": \"http:\/\/schema.org\",\n  \"@type\": \"VideoObject\",\n  \"name\": \"Connecticut's SB1058 - an Update to TCPA\",\n  \"description\": \"Connecticut is the latest state to enact stronger, more stringent TCPA stipulations, requiring businesses to now have express written consent even for cold calling.  This is not a passing fad - it's here to stay. Connecticut joins a litany of other states crafting their own versions of the Telephone Consumer Protections Act, creating specific nuances and stipulations that make it harder and harder for organizations to stay compliant.  Watch to learn more about the nuances of Connecticut's SB1052.  What You\u2019ll Learn: - A breakdown of the bill, what it does and does not include - What should you do to comply? - Possible penalties and consequences for violation  Who Should Watch: - Marketing Professionals - Call Center Operations - Privacy and Compliance Officers - Legal - Corporate Strategy - Anyone responsible for Direct Marketing Compliance\",\n  \"thumbnailUrl\": \"https:\/\/i.ytimg.com\/vi\/yOT0nyd46W0\/default.jpg\",\n  \"uploadDate\": \"2023-12-07T15:18:57Z\",\n  \"duration\": \"PT19M18S\",\n  \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/yOT0nyd46W0\",\n  \"interactionCount\": \"32\"\n}<\/script>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0 \u00a0 Summary The webinar, hosted by PossibleNOW and CompliancePoint, breaks down Connecticut Senate Bill 1058, which enacts stringent telemarketing restrictions. Unlike other state laws, SB 1058 prohibits all unsolicited telephonic sales calls to Connecticut residents\u2014regardless of whether the call is manually dialed or if&#8230; <strong>Continue Reading<\/strong><\/p>\n","protected":false},"author":6,"featured_media":5490,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","footnotes":""},"categories":[1384],"tags":[2891,1239,2912,2893,113,805,2591,2913,412,2914,1038],"topic":[1389],"class_list":["post-5488","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-webinars","tag-2891","tag-compliancepoint","tag-connecticut","tag-direct","tag-marketing","tag-possiblenow","tag-regulatory","tag-sb1058","tag-tcpa","tag-tcpa-update","tag-webinar","topic-do-not-call-solutions"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Connecticut&#039;s SB1058 - an Update to TCPA - PossibleNOW<\/title>\r\n<meta name=\"description\" content=\"The webinar, hosted by PossibleNOW and CompliancePoint, breaks down Connecticut Senate Bill 1058, which enacts stringent telemarketing restrictions.\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.possiblenow.com\/resources\/do-not-call-solutions\/connecticuts-sb1058-an-update-to-tcpa\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Connecticut&#039;s SB1058 - an Update to TCPA - PossibleNOW\" \/>\r\n<meta property=\"og:description\" content=\"The webinar, hosted by PossibleNOW and CompliancePoint, breaks down Connecticut Senate Bill 1058, which enacts stringent telemarketing restrictions.\" \/>\r\n<meta property=\"og:url\" content=\"https:\/\/www.possiblenow.com\/resources\/do-not-call-solutions\/connecticuts-sb1058-an-update-to-tcpa\/\" \/>\r\n<meta property=\"og:site_name\" content=\"PossibleNOW\" \/>\r\n<meta property=\"article:published_time\" content=\"2023-12-07T16:42:49+00:00\" \/>\r\n<meta property=\"article:modified_time\" content=\"2025-05-15T16:53:53+00:00\" \/>\r\n<meta property=\"og:image\" content=\"https:\/\/www.possiblenow.com\/resources\/wp-content\/uploads\/2023\/12\/connecticut-1.jpg\" \/>\r\n\t<meta property=\"og:image:width\" content=\"300\" \/>\r\n\t<meta property=\"og:image:height\" content=\"150\" \/>\r\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\r\n<meta name=\"author\" content=\"PossibleNOW\" \/>\r\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\r\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"PossibleNOW\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\r\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":[\"Article\",\"BlogPosting\"],\"@id\":\"https:\/\/www.possiblenow.com\/resources\/do-not-call-solutions\/connecticuts-sb1058-an-update-to-tcpa\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.possiblenow.com\/resources\/do-not-call-solutions\/connecticuts-sb1058-an-update-to-tcpa\/\"},\"author\":{\"name\":\"PossibleNOW\",\"@id\":\"https:\/\/www.possiblenow.com\/resources\/#\/schema\/person\/eaafa0af1cba6043d00ed5b7ab65d1d9\"},\"headline\":\"Connecticut&#8217;s SB1058 &#8211; 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