{"id":4621,"date":"2021-11-03T00:20:18","date_gmt":"2021-11-03T00:20:18","guid":{"rendered":"http:\/\/www.possiblenow.com\/resources\/?p=4621"},"modified":"2025-05-15T15:35:29","modified_gmt":"2025-05-15T15:35:29","slug":"call-blocking-labeling-possiblenow-webinar-with-numeracle","status":"publish","type":"post","link":"https:\/\/www.possiblenow.com\/resources\/do-not-call-solutions\/call-blocking-labeling-possiblenow-webinar-with-numeracle\/","title":{"rendered":"Call Blocking &#038; Labeling | PossibleNOW Webinar with Numeracle"},"content":{"rendered":"\n<div class=\"video-container\"><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/qnVn0yiYmMU?rel=0\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Summary<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The rise of call blocking and labeling technologies, spurred by industry and regulatory efforts to combat illegal robocalls, has inadvertently impacted legal businesses. Calls from legitimate companies are sometimes misclassified as &#8220;Scam,&#8221; &#8220;Spam,&#8221; or &#8220;Fraud,&#8221; leading to declining contact rates, degraded customer experiences, and reduced revenue. This issue underscores the importance of understanding and adapting to evolving call delivery challenges.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Key Agenda Topics<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Industry Perspective &amp; Progress<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>New Anti-Robocalling Legislation<\/strong><br>Examining how recent laws impact telecommunication practices and compliance.<\/li>\n\n\n\n<li><strong>FCC Call Blocking Initiatives<\/strong><br>Insights into Federal Communications Commission measures aimed at reducing robocalls while ensuring legitimate communications are not unfairly disrupted.<\/li>\n\n\n\n<li><strong>STIR\/SHAKEN Considerations<\/strong><br>Overview of the caller ID authentication framework and its role in building trust in call delivery systems.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Call Delivery Best Practices<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>The Impact of Call Labeling on Contact Rates<\/strong><br>Understanding how inaccurate or negative call labels affect the ability to reach customers and maintain trust.<\/li>\n\n\n\n<li><strong>Dialing Practices and Consumer Perception<\/strong><br>Adapting dialing strategies to align with consumer expectations and minimize mislabeling risks.<\/li>\n\n\n\n<li><strong>Strategies to Improve Call Delivery<\/strong><br>Practical solutions to ensure accurate call classification and optimize call completion rates.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Presenters<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Rebekah Johnson<\/strong><br><em>Founder &amp; CEO, Numeracle<\/em><br>An expert in regulatory and technological solutions to improve call reputation management.<\/li>\n\n\n\n<li><strong>Molly Weis<\/strong><br><em>Director, Marketing &amp; Communications, Numeracle<\/em><br>Skilled in consumer outreach and education on call delivery best practices.<\/li>\n\n\n\n<li><strong>Phil Trapani<\/strong><br><em>Director, Sales Development &amp; Enterprise Accounts, PossibleNOW<\/em><br>Focused on enterprise strategies to enhance communication delivery and customer trust.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-group alignfull has-text-color has-background\" style=\"color:#000000;background-color:#ffffff\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-text-align-center has-text-color wp-block-paragraph\" style=\"color:#275b81;font-size:23px\"><strong>Request a Demo Today<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-b07f0535 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-25 has-custom-font-size is-style-fill has-medium-font-size\"><a class=\"wp-block-button__link has-background has-text-align-center wp-element-button\" href=\"https:\/\/site.possiblenow.com\/request-a-demo\" style=\"background-color:#d86618\"><strong>Contact Us<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">About PossibleNOW<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">PossibleNOW is the pioneer and leader in <a href=\"https:\/\/www.possiblenow.com\/products\/mypreferences\/consent-management\/\">customer consent<\/a>, <a href=\"https:\/\/www.possiblenow.com\/products\/mypreferences\/preference-management\/\">preference<\/a>, and regulatory compliance solutions. We leverage our <a href=\"https:\/\/www.possiblenow.com\/products\/mypreferences\/\">MyPreferences technology<\/a>, processes, and services to enable relevant, trusted, and compliant customer interactions. Our platform empowers the collection, centralization, and distribution of customer communication consent and preferences across the<br>enterprise. <a href=\"https:\/\/www.possiblenow.com\/products\/dncsolution\/\">DNCSolution<\/a> addresses Do Not Contact regulations such as <a href=\"https:\/\/www.possiblenow.com\/products\/dncsolution\/tcpa\/\">TCPA<\/a>, CAN-SPAM and CASL, allowing companies to adhere to DNC requirements, backed by our 100% compliance guarantee. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">PossibleNOW\u2019s strategic consultants take a holistic approach, leveraging years of experience when creating strategic roadmaps, planning technology deployments, and designing customer interfaces. PossibleNOW is purpose-built to help large, complex organizations improve custome<\/p>\n\n\n<div class=\"wp-block-post-author\"><div class=\"wp-block-post-author__avatar\"><img alt='' src='https:\/\/secure.gravatar.com\/avatar\/3ac3ab6d649088f91adcbc55d77aa5314b6c5a93250b5ae5e0c50bad803eb440?s=48&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/3ac3ab6d649088f91adcbc55d77aa5314b6c5a93250b5ae5e0c50bad803eb440?s=96&#038;d=mm&#038;r=g 2x' class='avatar avatar-48 photo' height='48' width='48' \/><\/div><div class=\"wp-block-post-author__content\"><p class=\"wp-block-post-author__byline\">This post was reviewed by an expert from <a href=\"https:\/\/www.possiblenow.com\/about-us\/\">PossibleNow<\/a><\/p><p class=\"wp-block-post-author__name\">PossibleNOW<\/p><\/div><\/div>\n\n\n<script type=\"application\/ld+json\">{\n  \"@context\": \"http:\/\/schema.org\",\n  \"@type\": \"VideoObject\",\n  \"name\": \"Call Blocking & Labeling | PossibleNOW Webinar with Numeracle\",\n  \"description\": \"Industry and regulatory efforts to protect consumers from unwanted and illegal robocalls have resulted in the introduction of call blocking and labeling technologies. This has resulted in the significant decline of contact rates, customer experience, and revenue for legal businesses improperly classified as 'Scam,' 'Spam,' or 'Fraud' calls.  Agenda: Industry Perspective & Progress: - New anti-robocalling legislation - FCC call blocking initiatives - STIR\/SHAKEN considerations  Call Delivery Best Practices: - The impact of Call Labeling on Contact Rates - Dialing practices and consumer perception - Strategies to improve call delivery  Presenters: Rebekah Johnson, Numeracle, Founder & CEO Molly Weis, Numeracle, Director, Marketing & Communications Phil Trapani, PossibleNOW, Director, Sales Development & Enterprise Accounts\",\n  \"thumbnailUrl\": \"https:\/\/i.ytimg.com\/vi\/qnVn0yiYmMU\/default.jpg\",\n  \"uploadDate\": \"2020-05-20T18:47:03Z\",\n  \"duration\": \"PT32M10S\",\n  \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/qnVn0yiYmMU\",\n  \"interactionCount\": \"24\"\n}<\/script>\n","protected":false},"excerpt":{"rendered":"<p>Summary The rise of call blocking and labeling technologies, spurred by industry and regulatory efforts to combat illegal robocalls, has inadvertently impacted legal businesses. Calls from legitimate companies are sometimes misclassified as &#8220;Scam,&#8221; &#8220;Spam,&#8221; or &#8220;Fraud,&#8221; leading to declining contact rates, degraded customer experiences, and&#8230; <strong>Continue Reading<\/strong><\/p>\n","protected":false},"author":6,"featured_media":4623,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","footnotes":""},"categories":[1384],"tags":[2712,2573,2710,1038],"topic":[1389],"class_list":["post-4621","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-webinars","tag-call-blocking-labeling","tag-call-labeling","tag-nemeracle","tag-webinar","topic-do-not-call-solutions"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>PossibleNOW Webinar: Call Blocking &amp; Labeling | PossibleNOW<\/title>\r\n<meta name=\"description\" content=\"Click here to learn more about the Call Blocking &amp; 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