{"id":1933,"date":"2017-10-02T14:56:39","date_gmt":"2017-10-02T14:56:39","guid":{"rendered":"https:\/\/www.possiblenow.com\/resources\/?p=1933"},"modified":"2024-11-15T15:33:18","modified_gmt":"2024-11-15T15:33:18","slug":"thompson-reuters-implementation-challenges","status":"publish","type":"post","link":"https:\/\/www.possiblenow.com\/resources\/industry-testimonials\/thompson-reuters-implementation-challenges\/","title":{"rendered":"Thompson Reuters &#8211; Implementation Challenges"},"content":{"rendered":"\n<script type=\"application\/ld+json\">{\n  \"@context\": \"http:\/\/schema.org\",\n  \"@type\": \"VideoObject\",\n  \"name\": \"Challenges We Encountered Creating a Holistic View of the Customer\",\n  \"description\": \"What challenges did you encounter when attempting to create a holistic view of the customer? Thomson Reuters' Director of Online Marketing, Diangelo Tyler, discusses their experience with PossibleNOW.   Visit our website at http:\/\/www.possiblenow.com  Learn more at our Resource Center: http:\/\/resources.possiblenow.com\/?_sft_topic=compliance  See our Blog: http:\/\/resources.possiblenow.com\/?_sft_category=blog\",\n  \"thumbnailUrl\": \"https:\/\/i.ytimg.com\/vi\/ZTrB9vzZOAI\/default.jpg\",\n  \"uploadDate\": \"2013-12-13T21:46:46Z\",\n  \"duration\": \"PT48S\",\n  \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/ZTrB9vzZOAI\",\n  \"interactionCount\": \"441\"\n}<\/script>\n\n\n\n<div class=\"video-container\"><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/ZTrB9vzZOAI?rel=0\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Summary<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Currently, our environment is completely siloed because the systems we use to manage different channels are separate. For example, we have an email <a href=\"https:\/\/www.possiblenow.com\/products\/mypreferences\/preference-management\/\">preference<\/a> center, we track followers on Twitter, know our Facebook fans, and monitor traffic on our blog, but there&#8217;s no easy way to connect all these data points together. Right now, we&#8217;re on a journey to find systems or technology that will truly allow us to be multi-channel. The goal is to have one unified customer profile that shows how each customer interacts with us across all channels. This would give us a comprehensive view of customer engagement and allow for more cohesive communication.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">About PossibleNOW<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">PossibleNOW is the pioneer and leader in <a href=\"https:\/\/www.possiblenow.com\/products\/mypreferences\/consent-management\/\">customer consent<\/a>, <a href=\"https:\/\/www.possiblenow.com\/products\/mypreferences\/preference-management\/\">preference<\/a>, and regulatory compliance solutions. We leverage our <a href=\"https:\/\/www.possiblenow.com\/products\/mypreferences\/\">MyPreferences technology<\/a>, processes, and services to enable relevant, trusted, and compliant customer interactions. Our platform empowers the collection, centralization, and distribution of customer communication consent and preferences across the<br>enterprise. <a href=\"https:\/\/www.possiblenow.com\/products\/dncsolution\/\">DNCSolution<\/a> addresses Do Not Contact regulations such as <a href=\"https:\/\/www.possiblenow.com\/products\/dncsolution\/tcpa\/\">TCPA<\/a>, CAN-SPAM and CASL, allowing companies to adhere to DNC requirements, backed by our 100% compliance guarantee. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">PossibleNOW\u2019s strategic consultants take a holistic approach, leveraging years of experience when creating strategic roadmaps, planning technology deployments, and designing customer interfaces. PossibleNOW is purpose-built to help large, complex organizations improve customer experiences and loyalty while mitigating compliance risk.<\/p>\n\n\n\n<div class=\"wp-block-group alignfull has-text-color has-background\" style=\"color:#000000;background-color:#ffffff\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-text-align-center has-text-color wp-block-paragraph\" style=\"color:#275b81;font-size:23px\"><strong>Getting Started is Just a Call Away<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-b07f0535 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-25 has-custom-font-size is-style-fill has-medium-font-size\"><a class=\"wp-block-button__link has-background has-text-align-center wp-element-button\" style=\"background-color:#d86618\"><strong>Call Us Toda<\/strong>y<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Summary Currently, our environment is completely siloed because the systems we use to manage different channels are separate. For example, we have an email preference center, we track followers on Twitter, know our Facebook fans, and monitor traffic on our blog, but there&#8217;s no easy&#8230; <strong>Continue Reading<\/strong><\/p>\n","protected":false},"author":1,"featured_media":2138,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","footnotes":""},"categories":[1378],"tags":[2783,2782,2773,2784,2785,2781,2786,2256,805,2768,2775,2770],"topic":[1391],"class_list":["post-1933","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-videos","tag-challenges","tag-creating-a-holistic-view-of-the-customer","tag-diangelo-tyler","tag-email-preference-center","tag-facebook-fans","tag-holistic-view-of-the-customer","tag-multi-channel","tag-online-marketing","tag-possiblenow","tag-reuters","tag-thompson","tag-thompson-reuters","topic-industry-testimonials"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Thompson Reuters - Implementation Challenges | PossibleNOW<\/title>\r\n<meta name=\"description\" content=\"Click here to learn more about Thompson Reuters&#039; 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