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336
Total TCPA Lawsuits Jan - Feb:
up 32% YoY
155
Class Action Lawsuits:
up >50% YoY
DEFEND
Ensure Compliance to Protect Your Company from Costly Litigation
DNCSolution, a DNC checker by PossibleNOW, provides compliance with all contact methods, including call, email, text, and mail.
Our platform provides a safe and secure way of cleaning, removing, or flagging non-contactable phone numbers, email addresses, and more from your contact lists and databases. This provides you confidence in executing trouble-free marketing campaigns.
We scrub against federal and state-maintained Do Not Contact registries such as Do Not Call, Do Not Email, Do Not Text, and Do Not Mail. DNCSolution helps you mitigate the risk of being out of compliance with TCPA, CASL, and CAN-SPAM regulations.
DNCSolution integrates across your organization. Simplify management, mitigate compliance risk, and get detailed real-time reporting.
Protect Your Company While Improving CX
Grow Customer Confidence
When you honor opt-outs in an efficient and responsive way, you boost your brand’s reputation, increase customer retention, and improve overall program results.
World-Class Infrastructure
Our SOC 2 compliant platform supports the high-volume DNC scrubbing and maximum service availability needs of direct marketers.
Unparalleled Support Team
We provide the outstanding support and training that you expect and deserve.
Maximize Integrations
Integrate DNCSolution into your current technology - such as Salesforce, Oracle, Eloqua, Microsoft Dynamics, and many more, to provide easy access for all outbound campaigns.
Increase Adoption
Provide customers an easy to use self-service application, increasing the likelihood of engagement and improving CX
Integrate with MyPreferences
Integrate into our enterprise consent & preference management solution, to collect opt-ins, opt-downs, opt-outs in one solution to ensure campaign results while maintaining compliance.
TCPA Regulations
Do Not Call Compliance
DNcall lets you focus on your marketing efforts while ensuring compliance with all relevant Do Not Call laws for telephone numbers, including the TCPA, wireless regulations, Reassigned Number Database, and access to a list of known TCPA litigators.
- Core features: Whether you have one call center making telemarketing calls or an agent network that numbers in the thousands – DNcall can fit your Do Not Call compliance needs as a DNC lookup service. It offers high-volume call scrubbing against all relevant DNC list databases, including state, federal, wireless, and company-specific lists.
- Advanced functionality based on organizational requirements:
- Litigator List: Access the TCPA known Litigator List for added confidence in avoiding unnecessary risk.
- Established Business Relationship: Include the EBR Manager to identify businesses that are eligible for marketing communications.
- DNCQuickcheck: Integrate DNCQuickcheck into your CRM, so your agents can instantly check the Do Not Call status of phone numbers.
- Wireless e-Signature: Leverage our Wireless e-Signature compliance application to easily collect express written consent.
- Managed Services: Ease the burden and expense of compliance by outsourcing any or all your internal marketing compliance operations to the experts at PossibleNOW.
DNEMAIL
Do Not Email Compliance
We provide the ability to process and manage your email list via API or file-based scrubbing against four databases: the DMA Do Not Email list, the FTC domain list, your internal database of Do Not Email requests, as well as any data captured via MyPreferences.
- Email list scrubbing: Amazingly fast, high-volume scrubbing through API.
- DNEmail Quickcheck: Allows checking of single email addresses.
- Integrate with existing systems: Leverage Web Services to integrate email compliance processes into any system such as CRMs or MyPreferences.
- Complete self-service application: "One-click" solution for prospects and customers - easily comply with CAN-SPAM or CASL requirements.
- Manage opt-out requests: Easily customize how you want to collect opt-out or unsubscribe requests e.g., company-wide, by product, campaign, division or department.
- Provides scrub receipts: Protects you during an inquiry.
- Maintains historical archive: All opt-out requests are stored and available if needed.
AVOID TCPA RISK
Do Not Text Compliance
Mobile marketing carries unique compliance challenges. The TCPA requires that any business or organization must receive express consent from consumers prior to sending any automated SMS text messages. A company may no longer rely on established business relationship data to make telephone solicitations via text.
With DNtext from DNCSolution, your marketing teams can:
- Comply with TCPA: Conduct mobile marketing campaigns while complying with TCPA, CASL, & other applicable laws.
- Centralize Opt-out Requests: Collect & manage opt-out requests in a central repository to maintain compliance.
- Maximize Revenue: Feel confident that your direct marketing efforts are maximizing revenue potential.
SLASH MARKETING WASTE
Do Not Mail Compliance
With rising postal costs, it’s critical that direct mail pieces reach your intended audience – and that recipients want to receive it! Boost mail deliverability to reduce costs and improve the effectiveness of your direct mail campaigns.
Learn how reducing print costs and encouraging digital adoption saved our customer millions. DNCSolution integrates into MyPreferences to drive astonishing results that could be yours.
- Honor Do Not Mail requests from your customers and prospects.
- Maintain compliance with third-party lists, such as the Direct Marketing Association’s (DMA) lists, the Deceased Do Not Contact list or the DMAChoice list.
- Remove duplicate records or append a secondary address for a contact.
- Utilize the National Change of Address (NCOA) database.
- Standardize address output to improve the accuracy of carrier route, zip code, and more.
- Use our Delivery Point Validation service to ensure the address is correctly formatted, and that the address exists.
Save Time & Money While Fortifying Your Compliance
We offer operational and monitoring services designed to relieve you of ongoing operational tasks.
Do Not Call Compliance Managed Services
Simplify your compliance efforts by outsourcing your operational tasks to us. We leverage 20+ years of expertise in Do Not Call compliance, technology, and professional services to help you maintain regulatory compliance. We utilize current DNC list databases including the National DNC Registry, CAN-SPAM, Do Not Text, and all relevant state DNC regulations in compliance with the FTC’s Telemarketing Sales Rule.
Do Not Call List Management
We can compile and maintain all phone numbers in Do Not Call lists that you licensed based on your specifications and calling requirements - including optional lists such as the Iconectiv Wireless Portability list or your own company-specific internal DNC list.
We have stringent processes of phone validation, acquisition, and verification of all Do Not Call data. And we warrant the accuracy and timeliness of the Do Not Call databases.
Learn More
Registration Support Services
The majority of states have a registration requirement and the process varies for each one. Obtaining a Telemarketing License/Permit can be tedious, time-consuming, and confusing. We can simplify your compliance with our Telemarketer Registration Support Service (TRSS), providing a convenient way for telemarketers to become registered in all desired state and federal jurisdictions, and to purchase any required Do Not Call lists.
Mobile Scoring
Are you confident that your customers have given prior express written consent to be contacted by cell phone? Are you sure they are still associated with that phone number?
By following a confidence scoring system, segment your database as to which mobile phone numbers present the least-to-greatest risk to call or text. Reduce risk of significant fines by showing good faith effort to verify right party contact.