The privacy and security of our customers data is of utmost importance to PossibleNOW. Just as we go to great lengths to protect our client's data, we do the same to protect their privacy and maintain their trust.
We collect information about our customers to enable us to provide a service, administer customer accounts, and deliver customer benefits (such as our newsletters) and to provide information on regulatory updates. Also, we regularly communicate notice to our customers regarding account activity.
PossibleNOW does not sell your private profile or customer-owned information to third parties. We may share your information with affiliates or other third parties, or service providers to process information on our behalf or provide a service to us, such as fulfilling a direct mail piece to our customers; however, PossibleNOW requires that these third parties comply with PossibleNOW's privacy policies when processing this information. We may share anonymous, aggregated information about all of users with third parties.
PossibleNOW understands that the confidentiality, integrity, and availability of our customers' information are vital to their business operations and our own success. PossibleNOW has stringent standards and processes in place to ensure data safety and integrity.
PossibleNOW's services are hosted on dedicated platforms at highly secure data centers. We have a data center in Suwanee, Georgia and another in Santa Clara California.
Highlights of the access security measures in place at the Suwanee data center include:
Biometric access controls include fingerprints and iris pattern scanning for access to restricted areas.
Many of the additional security measures in place at the Suwanee data center are proprietary and confidential.
Many of the additional security measures in place at the Suwanee data center are proprietary and confidential. The following provide a high level description of some of the additional security measures in place.
PossibleNOW's network components and servers use a redundant configuration to help ensure availability. All customer data is backed up daily with incremental backups made hourly. Backups are made to disk and disks are archived monthly off-site by Iron Mountain in their secure facility.
PossibleNOW recognizes that our customers are subject to laws that govern the handling of personal information. We seek to support our customers' compliance with such laws by providing a comprehensive privacy and security program that includes certifications, policies, practices, people, and technology.
PossibleNOW maintains the following privacy and security certifications:
PossibleNOW has privacy and security policies that apply to all information handling practices.
Employee Confidentiality Agreements and Information Security Policies
PossibleNOW comprehensive privacy and security program includes communicating with personnel and customers about current issues and best practices.
Upon hiring, each employee undergoes training on PossibleNOW's Information and Data Security policies and must sign a statement that they have received such training. Updates to the Information and Data Security training are conducted as necessary throughout the employee's tenure at PossibleNOW.
PossibleNOW strongly encourages all customers and users to adopt industry-standard solutions to secure and protect their authentication credentials, networks, servers, and computers from security attacks.
PossibleNOW contacts customer administrators about specific security issues when warranted.
PossibleNOW maintains a comprehensive array of technical measures to protect customer data and offers a robust set of customer-controlled settings to further heighten privacy and security protection.