- Effective date of the policy
December 1, 2005
- Scope of the policy
At PossibleNOW, we
know you care about your personal privacy and about the terms and
conditions that govern your use of this Website (this "Site"). Because we are dedicated to serving your needs and respecting your preferences, we have adopted the policies and practices described in this Privacy Policy and Conditions of Use. This
policy applies equally to the following domains:
www.possiblenow.com
www.dncsolution.com
www.dncquickcheck.com
- General Legal Notice and Disclaimer
Access to the publicly available information contained on this Website is provided by PossibleNOW to its customers and non-customers. References herein to any legal summary, product, process or service do not constitute or imply endorsement or recommendation by PossibleNOW. While we make every effort to present accurate and reliable information on this site, PossibleNOW does not approve or certify such information nor does it guarantee the accuracy, completeness, efficacy, timeliness or correct sequencing of such information. Use of such information is voluntary and reliance on it should only be undertaken after an independent review of its applicability, accuracy, completeness, efficacy and timeliness with regard to each user’s specific needs. PossibleNOW (including its employees and agents) is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to or reliance on the information available through this Site. PossibleNOW makes no approvals, recommendations, endorsements, guarantees or warranties, including, but not limited to, any express or implied warranties of merchantability or fitness for any particular use or purpose of products or services named on this Site.
- The information we gather (both active and passive)
PossibleNOW
collects several categories of information about and on behalf
of customers and prospective customers in order to administer accounts
and provide services. This data includes Non-Public Personal Information
(NPPI) as well as sensitive information.
- Personally identifiable information
PossibleNOW
collects personal information on its Websites when users fill
out information request forms. Also, some of our compliance
services require the collection of Non-Public Personal Information.
- Customer-owned information
In the course
of providing PossibleNOW's services, customers may upload data
into our computer systems. This data will include consumer contact
information including telephone numbers, fax numbers, e-mail
addresses or mailing addresses which will be treated as confidential and used solely to provide services to our customers. PossibleNOW
takes no responsibility for data provided to us other than consumer
contact information unless we specifically agree to do so in
writing. If customers upload data to our system that includes
information not required for use of our compliance services (e.g.
consumer names, account numbers) PossibleNOW takes no responsibility
for your compliance with applicable contracts, laws and regulations
regarding your treatment of that data, nor does PossibleNOW take
any responsibility for the security or use of that data.
- Use of cookies and Web beacons
PossibleNOW
does not use Web beacons or clear gifs on any of our Websites. We
automatically collect and store; the name of the domain and host
from which you access the Internet; the Internet protocol (IP)
address of the computer you are using; the browser software you
use and your operating system; the date and time you access our
sites; and the Internet address of the site from which you linked
directly to our sites.
We use this information only as anonymous aggregate data to determine the number of visitors to different sections of our sites, to ensure the sites are working properly, and to help us make our sites more useful. We do not use it to track or record information about individuals. Generally, we delete this information after one year.
A "cookie" is a small text file that a Website can place on your computer's hard drive in order, for example, to collect information about your activities on the site or to make it possible for you to use an online "shopping cart" to keep track of items you wish to purchase. The cookie transmits this information back to the Website's computer which, generally speaking, is the only computer that can read it. Many consumers do not know that "cookies" are being placed on their computers when they visit Websites. If you want to know when this happens, or to prevent it from happening, you can set your browser to warn you when a Website attempts to place a "cookie" on
your computer.
We do not use persistent cookies or tracking mechanisms that collect
personally identifying information on our sites. Our compliance solution
Websites (www.dncsolution.com and www.dncquickcheck.com)
use session cookies to anonymously collect a visitor’s IP address
and the date and time of the visit. Session cookies are temporary
files that are erased when you close all browsers. We use these session
cookies
for site management purposes. Accepting session cookies on our sites
is voluntary; you may still use the site if you decline cookies.
- How we use the information we gather
In general, we collect information about our customers to enable us to provide a service, administer customer accounts, deliver customer benefits (e.g., our newsletters) and to provide information on regulatory updates. Also, we regularly communicate notice to our customers regarding account activity.
- Information sharing policy
PossibleNOW
does not sell your private profile or customer-owned information
to third parties. We may share your information with affiliates
or other third parties, or service providers to process information
on our behalf or provide a service to us, such as fulfilling a
direct mail piece to our customers; however, PossibleNOW requires
that these third parties comply with PossibleNOW’s privacy
policies when processing this information. We may share anonymous,
aggregated information about all our users with third parties.
- How will changes to sharing policy be handled
You
will be notified by e-mail (if we have valid e-mail information)
and postings on our Websites should PossibleNOW decide to change
our policy regarding sharing your information.
- Procedures for customers to update or correct erroneous information The Terms require that you ensure that information provided by you is accurate and up-to-date. If you wish to modify or update any information previously provided to PossibleNOW please contact us by e-mail at support@PossibleNOW.com or by contacting customer service by telephone at: (800)
585-4888.
- Customer choice
PossibleNOW respects our
customer’s right to privacy and choice. Our company provides services only to businesses, not consumers. However,
in keeping with industry best practices, we offer our business
to business customers a choice about how they want us to communicate
marketing information to them.
- E-mail opt out procedures
PossibleNOW's marketing e-mails contain an "opt out" link at
the bottom of the page. Clicking the opt out link will generate a
reply to the e-mail. Type the words "REMOVE ME" in the
subject line before sending. Your
e-mail address will be removed from further e-mailings of marketing
materials.
- Links and third parties
This Website
may contain links to other sites. Please be aware that we are not
responsible for the content or privacy practices of those sites.
We encourage you to read the privacy statements of each site that
collects information from you. PossibleNOW’s Privacy Policy
applies solely to information collected by PossibleNOW on PossibleNOW.com,
DNCQuickcheck.com and DNCSolution.com. You will know when you are
leaving our site as a new browser window will open.
- How do we protect our customers' information
To help protect the privacy and security of customer owned data and personally identifiable information you transmit through use of this Site, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personally identifiable information to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees' privacy responsibilities.
- Collection of data regarding children under the
age of 13
Because of the nature of our business, our services are not provided to minors. We do not knowingly attempt to solicit or receive any information from children.
- How Privacy Policy updates will be communicated
Substantial changes to our privacy or data sharing policy will be communicated to you through notices contained in our periodic transactional e-mail correspondence.
- How to contact or register a dispute
Should you wish to register a dispute with PossibleNOW regarding our Privacy Policy please contact us by e-mail at support@PossibleNOW.com or
by contacting customer service by telephone at:
(800) 585-4888. You
may also mail us at the following address:
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PossibleNOW
ATTN: Compliance Officer
4375 River Green Parkway
Suite 200
Duluth, GA 30096
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- Questions or comments
If you have any
questions regarding this Policy or any concerns about the privacy
practices of PossibleNOW, please contact us by email at support@PossibleNOW.com.
©
2008 PossibleNOW, Inc. All
rights reserved.
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